New at Hootsuite: Customer Care, Inbox, and Amplify Updates
Hootsuite
APRIL 12, 2021
Social network depth: As the networks continue to evolve, we’re working hard to provide the most up-to-date channel capabilities. Automatically log social tickets to CRM systems for a 360-degree view of customer interactions. Axa Insurance implemented a messaging-first strategy using Sparkcentral. Inbox updates.
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