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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Raj Kadam is CEO of Viralheat , a social media listening platform (disclosure: I am a paid customer of Viralheat). If they are social media savvy, you can follow up via Twitter direct message. We have a lot of small business customers due to our price-point (note: as low as $9.99/month),

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6 Lessons Learned From the Demise of MySpace | facebook | Social.

Convince & Convert

The tools of social media always change. And that’s why your social media strategy must be tools-agnostic. Perhaps it’s different for those *working* in social media, whose real name is therefore relevant, to the majority of people who just use it? It never captured the social media market.

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