Remove Communities Remove iPad Remove Retail Remove SMS
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Is SMS Marketing Still a Viable Strategy?

Techipedia: Tamar Weinberg

SMS, really? In terms of rate of response, the simple SMS dominates the market. When you break down the figures involved in SMS marketing , the results can be quite staggering. Of all the SMS messages sent on a daily basis, 98% are opened, with 83% opened within 3 minutes. This is a guest post from James Bentham.

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Social Spotlight: Everlane and the Impact of Zero Impact

Sprout Social

And in a business so often plagued by middleman inefficiencies that get passed along to customers in the form of higher retail prices, that’s remarkable. Engagement is another social goal that is front and center for Everlane, as evidenced by its community-driven initiatives like Transparency Tuesdays.

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Omnichannel customer experience: exploring seamless customer journeys

Sprout Social

Live chat with a customer service rep Create an online community where customers can ask questions and get help from a company rep or other members. Phone chat, sms messaging, or video chat. The company has a unique omnichannel retail experience that allows customers to shop for eyewear both online and in-store.

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