Conference: Public Sector Web 3.0 and Future of Social Media Government
Laurel Papworth
OCTOBER 20, 2010
And the main conference session I am presenting on Tuesday 26th October: A selection of case studies of how social media is being used in Australia and overseas. We focus on social media ROI (Return on Investment) but also COI (Cost of Inaction). What happens if you don’t build social networks?
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