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Ultimate Brand Monitoring Guide For Tracking Online Reputation?

Keyhole.co

We don’t have the luxury of watching out for every notification. Well, all your worries point to one solution— brand monitoring! What is brand monitoring? Brand monitoring is when businesses keep an eye on what people say about them online, especially on social media.

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How to create a complaint management system to protect your brand reputation

Sprout Social

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. Brand loyalty A negative experience with your brand may deter some customers for good. It’s also an opportunity to become the ‘hero’ in your customer’s story.

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Everything You Need To Know About Social Media Monitoring

Keyhole.co

Social media now offers much more than just a way to interact with loved ones. This is where social media monitoring’s art and science come into play. Social media monitoring: What is it? Monitoring social media is like listening in on discussions at a busy market in the digital realm.

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Top 5 Online Reputation Management Tools For Transforming Any Crisis To Opportunity

Keyhole.co

Ever had that near-death experience when a customer starts ranting about their bad experience on their social media handles? And then your phone might buzz with notifications as the post goes viral. Here are some of the key things to track: Brand mentions: Keep an eye on where and how your brand is being mentioned online.

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6 Must-Know Types Of Competitor Analysis Tools With Top Recommendations

Keyhole.co

You find out that a competitor is offering a loyalty program that’s really popular with customers. Social media competitor analysis Social media is indispensable for building brand awareness, engaging with customers, and driving traffic to your website. Notice a particular hashtag is trending?