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Managing Feedback

Idaconcpts

Community feedback–that is, when a customer actually uses your product and provides real feedback to improve it–is the dream that everyone’s chasing. You’d be hard pressed to find even small brands in your home town that don’t tuck Facebook or Twitter logos beside their company names. Managing Negative Feedback.

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Managing Feedback

Idaconcpts

Community feedback–that is, when a customer actually uses your product and provides real feedback to improve it–is the dream that everyone’s chasing. You’d be hard pressed to find even small brands in your home town that don’t tuck Facebook or Twitter logos beside their company names. Managing Negative Feedback.

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We Interrupt This Lifecast: Syndication Overload (Part 1)

Firebelly

1) those who are savvy with the tools and platforms out there and 2) those who are savvy with the communication skills required to communicate a message effectively via social media platforms My forte lies in number 2 (er. Those have not been developed or adopted by the FB community.

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How Social Media and CRM Integrations Can Improve Your Customer Relationships

Oktopost

Social media management should never exist in a bubble, and your community management and social listening tools have more than one purpose. There’s a reason why so many businesses are utilizing the social media space, and even more reasons why 90% of consumers buy from brands they follow on the platforms.