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What is a customer journey map and how to make your own [examples included]

Sprout Social

If customers need help with a specific product issue, for example, but find limited guidance, create in-depth video tutorials to address this pain point. These include steps like changes to website design that resolve issues and improve the customer experience. Identify content gaps. Identify inefficiencies.

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7 Ways to Lighten Up Your Marketing and Generate Conversation

Convince & Convert

To date, there haven’t been many great examples of humor in B2B. And, according to a global Nielsen Survey of Trust in Advertising conducted in September 2013 (58 countries), almost half (47%) of respondents said that humor resonates more than any content approach. These conversations are something every B2B company can do.

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The Top 10 Marketing Attribution Software Solutions

Oktopost

Especially, for B2B and Considered Purchase marketing. In 2015, the average B2B nurture funnel was 12 months long with the full marketing and sales funnel taking about 512 days from lead to sale on average! Considered purchase funnels are not quite there yet but moving in the direction of B2B funnels. Nielsen Visual IQ.

Software 101
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Best Social Media Stats, Facts and Marketing Research of 2010

Webbiquity SMM

How are consumers and b2b decision makers using social media in their buying processes? What Americans Do Online: Social Media And Games Dominate Activity by Nielsen Wire. Mobile internet activity is different, however, with the dominant share of time (42%) spent on email, and just 11% on social media. 40 percent of U.S.

Research 212
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55 (of the) Best Social Media Tips, Tactics and Tools of 2010

Webbiquity SMM

ROI remains a contentious issue, but in at least a few areas best practices began to emerge. What will be the “next&# big issues in social media marketing? How to Use Social Media for B2B Marketing by Inc. How to: Use B2B Social Media for Lead Generation by TopRank Online Marketing Blog. 85% of Inc.