Pixlee

SEPTEMBER 29, 2020

The digital era has brought about a significant shift in how successful companies promote themselves. If you want to analyze performance, build loyalty, and establish your brand, it’s crucial that you understand how to measure customer engagement. Attending company events, social gatherings, and demonstrations.

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Engagement How To Metrics Loyalty 90

Sprout Social

APRIL 6, 2023

Given that customers prefer to message companies directly, bot marketing can help resolve customer queries more efficiently while meeting your customers when and where they need you. For example, portable blender company, BlendJet, saw their average order rates increase 17% and sales 15% after deploying a Facebook chat plugin.

Marketing 83

Marketing Airlines Conversation Team 83

Hootsuite

APRIL 19, 2023

With WhatsApp, you can use chatbots to answer customer FAQs, set up automated push notifications, or respond personally to questions to create an intimate shopping experience. The company has tried to launch the platform outside of China but hasn’t got much traction. The two are owned by the same parent company, Tencent.)

HootSuite 87

HootSuite Delicious FAQ Conversation 87