Mindjumpers

JUNE 19, 2014

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. Social CRM & Risk Management – How to put out a firestorm? .

Research 194

Research Data Social CRM Wikipedia 194

Jeff Esposito

FEBRUARY 27, 2013

Last week a good friend posed a question in a social group about a company not getting back to her after tweeting to them about a duplicate charge. While I felt her pain, I went on a rant of my own about social CRM and the expectations that we have. Therein lays the problem.

Social CRM 42

Social CRM Klout Case Study Social Media 42

Justin Levy

JANUARY 23, 2013

Topics will include technology reviews and discussions of community, Social CRM, online monitoring and brand advocate platform applications. We want to build a community of listeners, social business practitioners and corporate social media strategists instead of just a place on Facebook to share out new episodes of the podcast.

Social CRM 275

Social CRM Overview RSS Social Media Management 275

Sprout Social

JANUARY 9, 2024

Consult data reports from trusted publications, survey your customers, collect competitor intel and sift through past social data. Seek to answer questions like: Where do our customers currently encounter friction? The right infrastructure Personalized marketing is only as successful as the processes and tech that support it.

Social Media 125

Social Media Sentiment Data Team 125

Convince & Convert

AUGUST 18, 2010

What’s the hot new trend in social media that we can bring to our clients? Better question: How can we optimize and improve our existing social media programs? Better question: How can we encourage existing customers to truly engage with our clients on the social Web? What do you think?

Questions 161

Questions Social Media Consultant Education 161

SocialFish

APRIL 5, 2011

STRATEGY WORK –We have clients who come to us at a stage where they understand the tools, they see the benefits, and they need help defining a social media strategy for their organization. We work through our strategy process, starting with a social media assessment and brainstorming session. Strategy clients.

Review 150

Review Social CRM Module Consultant 150

agora pulse

JULY 14, 2020

If you skip the approval process, you could run into serious issues like: Your company’s new social media intern might publish off-brand content that confuses or alienates your audience. Multiple social media managers might unknowingly schedule competing content for the same brand. to common questions.

Tools 97

Tools Twitter Social Media Management Team 97

agora pulse

SEPTEMBER 6, 2019

Your LinkedIn inbox makes this process impossibly easy, too. Take a few minutes to create a catalog of saved replies that address frequently asked questions, such as open hours, pricing details, or customer service concerns. You won’t have to worry about losing important comments, which saves your team tons of time.

LinkedIn 116

LinkedIn Engagement Social CRM Review 116

Justin Levy

JANUARY 23, 2013

Topics will include technology reviews and discussions of community, Social CRM, online monitoring and brand advocate platform applications. We want to build a community of listeners, social business practitioners and corporate social media strategists instead of just a place on Facebook to share out new episodes of the podcast.

Social CRM 100

Social CRM Overview RSS Social Media Management 100

SocialFish

OCTOBER 1, 2010

American Family Insurance’s Troy Janisch on leaving boring behind with social media (SmartBlog on Social Media). 5 Step Process for Social Media Success (Jay Baer). Do you need a social-media succession plan? SmartBlog on Social Media). How to get Over Your Fears of Social Media (Valeria Maltoni).

Analysis 165

Analysis Social CRM Construction Foursquare 165

Rebekah Radice

SEPTEMBER 28, 2015

Social selling is a common business challenge. We discussed social media, the sales process and finding your perfect marketing mix. Below is a roundup of our conversation, including 31 tips to effectively use social media to boost your sales! 31 Tips on How to Use Social Media to Boost Sales. Use the Right Tools.

Social Media 161

Social Media Tips How To Hashtag 161

Buffer Social

NOVEMBER 14, 2018

“It means we don’t have to start from scratch with every conversation on social. How you can harness the power of social media personalization. ” So if you were to share that you love pugs, have four kids, or fundraise for a particular nonprofit, Kimpton will make a note of it ready for your next conversation.

Social Media 111

Social Media Hotels Marketing Social CRM 111

Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. Look here for some clues [link] Do your homework – start here [link] – social CRM is not Advertising 1.0

Social Media 123

Social Media Social CRM Strategy Consultant 123

agora pulse

APRIL 7, 2020

This affordable social media tool manages your brand’s digital assets and post templates, so you can be sure your team is always working from the same resources. Loomly integrates with Slack so you can ask questions, get answers, and stay on the same page with your team. You need to link Zapier and Buffer to publish to Instagram.)

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

Convince & Convert

AUGUST 16, 2010

And of course, I’d never share your email address (frankly, I don’t even know where to find it without help from my assistant, Jess ) Thanks as always for your tremendous support of me and my work here at Convince & Convert , and elsewhere.

Newsletter 114

Newsletter Social Media Alltop Social CRM 114

Webbiquity SMM

JANUARY 2, 2013

What is the source of the largest share of social traffic to websites? (It’s Find the answers to these questions and many, many more here in over 100 engaging and intriguing social, search, content, inbound, email, mobile and other marketing stats and facts from the past few months. 25 Social Media Facts and Statistics.

Social Media 245

Social Media B2B Marketing SEO 245

Convince & Convert

SEPTEMBER 7, 2010

More from Convince and Convert Is Twitter for Business Even Worth the Trouble Why Social CRM Needs to Be Less About the Social and More About the Customers The 3 Amigos: Email, Blogging, Social Sharing Convince and Convert Recommends From Twitter to Blog – #FollowFriday Vol. If he’ll be near you, check it out.

Review 115

Review Social Media Social CRM Consultant 115

Convince & Convert

FEBRUARY 11, 2010

After two-and-a-half years, iPhone app developers are getting fed up with Apple’s lengthy and often inconsistent approval process. The approval process for apps is a black hole,” says Tom Conlon of Popular Science. The app store approval process complaints are greatly exaggerated. Also, $0.30

Social Media 114

Social Media Strategy Apple iPhone 114

Convince & Convert

AUGUST 2, 2010

Many businesses are past the point of asking the “should we be on Facebook&# question. The new question is “how to I use Facebook optimally – as more than a newfangled Yellow Pages?&#

Facebook 122

Facebook Social CRM Consultant MySpace 122

Convince & Convert

JULY 27, 2010

Second, this circumstance raises an important question: Are You Growing Your Voices? Whether it’s blog posts, video blogs, Powerpoint presentations, podcasts, haiku, or graffiti art, practice makes the production process easier. I couldn’t write Katie Van Domelan’s post about social media listening tools.

Social CRM 117

Social CRM Consultant Blogger MySpace 117

Convince & Convert

SEPTEMBER 22, 2010

And, you need to start unifying your content strategy across all channels.

Social Media 137

Social Media Strategy Social CRM Consultant 137

Convince & Convert

AUGUST 24, 2010

It’s one of the reasons I don’t like the whole voting process of SxSW. I hate the voting process. We just felt like adding a charitable element to the SXSW voting process made the whole thing a little bit less desperate and cheesy. And I would very much like SXSW to change this process. link] jaybaer I agree.

Social CRM 111

Social CRM Consultant MySpace Social Media 111

Convince & Convert

JUNE 17, 2010

good question!] good question!] good question!] good question!] good question!] [link] krenee76 Is Your Twitter Addiction Paying Off [link] RT @jaybaer [Hmmmm. good question!] [link] #timesuck #twitter #tweets [link] krenee76 Is Your Twitter Addiction Paying Off [link] RT @jaybaer [Hmmmm.

Twitter 126

Twitter Metrics Social CRM Consultant 126

Convince & Convert

MAY 4, 2010

I’m delighted to have had the chance to interview technology consultant and author Phil Simon about how technology and social media adoption is changing companies. Check out Phil’s blog too ) Your new book The Next Wave of Technologies deals with how organizations can adopt and adapt to new processes and advances.

Social Media 116

Social Media Strategy Consultant ROI 116

Convince & Convert

JUNE 29, 2010

People that make and share coming together to tackle larger initiatives I’d say we’re somewhere between steps two and three, and Cognitive Surplus provides many examples of success at each stage of the process. In a sea of “me too&# books about social media, Cognitive Surplus stands out as about so much more.

RSS 118

RSS Collaboration Social CRM Consultant 118

Convince & Convert

JULY 5, 2010

Consulting Speaking About Email jay@convinceandconvert.com Ear +1 602.616.1895 Book Me to Speak to Your Group About Social Media Upcoming Social Media Speaking Gigs ExactTarget Connections - September 14-16 - Indianapolis Coastal Social - September 29 - Baton Rouge American Automobile Association - October 6 - Orlando Facebook Success Summit - October (..)

Community building 116

Community building Social CRM Consultant Posterous 116

Convince & Convert

FEBRUARY 15, 2010

That's what I mean when I say uni-directional social media. I was asked this question yesterday, email vs twitter and why? Thanks Jay [link] briantroy For many companies – who look at Social Media as a new way to reach prospects – you are exactly right. link] Samuel Fagan Great post.

Social Media 114

Social Media Strategy Social CRM Newsletter 114

Koka Sexton

MARCH 2, 2011

Any sales professional — from account rep to sales team leader, director or executive — who CANNOT answer the question: “What is social selling and why does it matter to my sales organization?”. Isn’t social media for marketers? Why does social media matter to sales people? Social media marketing grew 50% in 2010 to $1.2

Training 66

Training Social Media Social CRM Education 66

Convince & Convert

MAY 12, 2010

Consulting Speaking About Email jay@convinceandconvert.com Ear +1 602.616.1895 Book Me to Speak to Your Group About Social Media Upcoming Social Media Speaking Gigs ExactTarget Connections - September 14-16 - Indianapolis Coastal Social - September 29 - Baton Rouge American Automobile Association - October 6 - Orlando Facebook Success Summit - October (..)

Consultant 121

Consultant Social CRM MySpace Social Media 121

Convince & Convert

MAY 11, 2010

After all, why would they even be coming to your Web site unless they had questions about your product or service? Social media makes it possible. The key is to create meaningful content that answers those questions, and propagate that content throughout the social Web, making a visit to your site unnecessary.

FAQ 139

FAQ Content Consultant Social Media 139

Convince & Convert

FEBRUARY 10, 2010

In addition to improving the richness of the data, the next thing we're spending a good deal of time and resources on is answering the 'then what' question that arises after you import a bunch of email addresses. Ethan [link] udeme RE: The 'then what' question. I'll email you some thots soon.

Social Media 128

Social Media Marketing Social CRM Consultant 128

Convince & Convert

FEBRUARY 23, 2010

there’s a schism coming in social media between companies using it for marketing, and companies using it for customer service and CRM. Thus, one of the first questions I recommend you ask about your social program is whether it’s true mission is to gain customers, or retain the ones you have.

Social Media 118

Social Media Strategy Social CRM Company 118

Keyhole.co

JULY 9, 2023

Cons The setup process of integrating social media accounts on Sendible can be confusing and time-consuming, especially if you have multiple platforms to connect to. The learning curve for using Sendible can be steep, especially for users new to social media management platforms or with limited technical skills.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Convince & Convert

MARCH 28, 2012

After answering four or five questions, I was placed on hold 22 minutes or so before reaching a live agent. According to a report focusing on online casual and social games from market research firm Newzoo , 126 million Americans, or 87% of the 145 million U.S. Listen here ). Oh… the thick irony.

CSR 128

CSR Airlines Loyalty Hashtag 128

Webbiquity SMM

MAY 10, 2011

Marketers need to do the best they can with measurement, but also think about how to move their social media followers, who are often near the top of the purchase funnel, into and along the sales process. The core of social media marketing efforts should be the corporate blog. Answer questions in your blog posts.

ROI 191

ROI Case Study Bazaarvoice Klout 191

Convince & Convert

MARCH 28, 2012

After answering four or five questions, I was placed on hold 22 minutes or so before reaching a live agent. According to a report focusing on online casual and social games from market research firm Newzoo , 126 million Americans, or 87% of the 145 million U.S. Listen here ). Oh… the thick irony.

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

FEBRUARY 24, 2010

How can you take friction out of that process by just-in-time tweeting, participating in Yahoo! Is today the day you start integrating social media with marketing and customer service? You’re not “selling&# you’re “helping&# – and that’s the most powerful type of selling there is.

Compete 116

Compete Conference Organization Social CRM 116