Remove Mobile Remove Research Remove Sentiment Remove Tools
article thumbnail

29 Best Social Listening Tools To Stay Ahead Of Competition

Keyhole.co

There are tons of social listening tools out there and it’s hard to choose the one that’s right for your company. If you’re looking for a social media listening tool in particular—one that can track what people are saying about your brand—then you’ve come to the right place.

Tools 84
article thumbnail

How AI insights improve decision making

Sprout Social

Artificial intelligence-driven analytics tools sift through massive datasets to identify patterns, trends and insights humans might overlook—allowing brands a distinct competitive edge by making strategic decision-making easier and improving customer experiences. As an example, let’s look at a bank that wants to improve its customer service.

Sentiment 108
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The 9 best reputation management services for your brand in 2024

Sprout Social

They also help businesses curb potential PR risks with timely alerts for spikes in message volume or negative sentiment that could spiral into a bigger issue if not handled promptly. Here’s a quick overview of some of our most notable listening tools.

article thumbnail

A marketer’s guide to natural language processing (NLP)

Sprout Social

Its ability to understand the intricacies of human language, including context and cultural nuances, makes it an integral part of AI business intelligence tools. It is used to derive intelligence from unstructured data for purposes such as customer experience analysis, brand intelligence and social sentiment analysis.

Process 107
article thumbnail

Media Monitoring 101: What It Is And How It Works[Tools Included]?

Keyhole.co

By capitalizing on media monitoring tools , you can track brand mentions on social media platforms like Twitter and Instagram and news articles and blog posts that mention the brand. Market research Media monitoring is a great source for insights into target audiences and industry trends. Media monitoring will do that.

Tools 52
article thumbnail

TikTok Analytics Guide 2023: Essential Metrics & Tools To Track

Keyhole.co

TikTok business accounts provide exclusive access to creator tools. Unlike Instagram analytics, you can access TikTok analytics from mobile and desktop. Mobile Open your profile. Select the Creators tool from the Account section. TikTok analytics tools come to the rescue here. Go to Settings and Privacy.

Metrics 52
article thumbnail

The role of AI in creating a more human customer experience

Sprout Social

Besides workflow efficiencies, AI tools provide nuanced insights that can transform your customer journeys to become more engaging and supportive. AI tools not only help replace cumbersome processes with highly efficient workflows, they seamlessly analyze unstructured data to extract important business intelligence.

Sentiment 101