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Social Media and the Contact Center for Dummies (Wiley)

Buzz Marketing for Technology

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums. Share this on Reddit. Share this on Linkedin.

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How to Create Effective Social Media Guidelines for Your Business

Hootsuite

With the aim of transparency, The New York Times published an internal memo on its social media guidelines for journalists. Publishers may have a higher standard to uphold than most businesses when it comes to preserving objectivity, many guidelines may still apply. WhatsApp, Messenger), microblogging networks (i.e.

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The History of Social Media in 33 Key Moments

Hootsuite

Tumblr and the age of the microblog (2007) In 2007, the social network described as “Twitter meets YouTube and WordPress” came a-tumblin’ along when 17-year-old David Karp launched Tumblr from his bedroom. The first tweet ever, posted by co-founder @Jack Dorsey read: “just setting up my twttr.” and really set the tone for future tweets.

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13 Social Networks That Are a Big Deal in Non-English Speaking Regions

Hootsuite

Sina Weibo is an app for personal microblogging. Marketers can advertise to Skyrock users, or publish content on their own official blogs. Businesses with their own company profiles can advertise on the platform and publish sponsored content. Similar to Reddit, Baidu Tieba is a search-based network of forums. Sina Weibo.

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What Chris Brogan and Gary Vaynerchuk Have in Common, and What You.

Techipedia: Tamar Weinberg

Publishing, consulting and regular life all kind of merge on the web and it is sometimes hard to know which hat you have on. Kirtsy Likaholix LinkedIn Mahalo Mento Mixx MyBlogLog MySpace Plurk Pownce Propeller Reddit SEOmoz Sphinn StumbleUpon Technorati Toluu Twitter Wikipedia Yahoo! I admire that. Answers Yahoo!

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7 Traits of Highly Effective Viral Videos

Techipedia: Tamar Weinberg

Fede Alvarez published a small film to YouTube a few weeks ago, and it landed him a $30 million movie deal. To be sure, though, solicit feedback from a group of trusted peers not directly involved in your company or marketing objectives before going ahead with publishing the video, since you need an unbiased opinion. Answers Yahoo!

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How You Can Benefit from Real Time Search » Techipedia | Tamar.

Techipedia: Tamar Weinberg

As time goes on, as more data becomes published on the real time web and the technology and archiving improves, real time search engines and tools will continue to offer more functionality and information for all internet users to benefit from. Disclosure: This guest post was written by Evan Britton, founder of Sency. Answers Yahoo!