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10 Steps to Build Your Social Customer Care Strategy

Social Media Strategies Summit

For instance, you might only respond on LinkedIn during business hours but stay “open” later on X (Twitter). Build a Hub of Answers to FAQs There are likely a handful of questions your customer support team must repeatedly deal with. Can your response times be improved? Are your answers as helpful as they could be?

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4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

You can survey your customers, although that’s not always the best approach because the questions are not fresh in their minds – they’ve already made their buying decision. Or, you could survey Web site visitors, gathering data in real-time. Your LInkedin page. Post it to your Facebook page.

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19 Easy Ways to Survey Your Audience and Crush it with Content

Socially Sorted

Is it time to Survey your audience? In this post, I share 19 Ways to Survey Your Audience … so you can Crush it with Content that catches attention and converts! You forgot to survey your audience. So here are 21 Ways to Survey Your Audience. Survey Your Audience via Social Media. Meerkats by Shutterstock.

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Top AI use cases in marketing to elevate your 2024 strategy

Sprout Social

Not surprisingly, according to a Q2 2023 Sprout Pulse Survey of 255 social marketers, 71% are already integrating AI and automation tools into their workflow, and 82% of them report positive results. Building chatbots Chatbots are a compelling AI use case in marketing.

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Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

A mixed bag elsewhere, with Instagram passing through accurate attribution data only 30% of the time, LinkedIn 14%, and Pinterest 12%. Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. FAQs about dark social What is an example of dark social?

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Salesforce Social Studio Sunset: Everything You Need to Know

Hootsuite

Social Studio supports publishing on Facebook, Twitter, LinkedIn, YouTube, Instagram, and Pinterest. Post to popular social media channels like Instagram, Facebook, Twitter, TikTok, LinkedIn, YouTube, Pinterest, Google My Business, WhatsApp, Tumblr, and more. Source: Salesforce Social Studio is also built for social media listening.

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8 Best AI Copywriting Tools (Beyond Chat GPT)

Hootsuite

An AI caption writer for Instagram, Facebook, Twitter, and LinkedIn powered by ChatGPT is coming to Hootsuite. Conduct user research and surveys via chatbots. AI copywriting FAQs What is an AI copywriter? Try these 8 AI copywriting tools to save time and supercharge your marketing efforts (without making you redundant).

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