article thumbnail

The 12 Best Chatbot Examples for Businesses

Hootsuite

Looking for chatbot examples for your business? We’ve compiled a list of the best chatbot examples, categorized by use case. You’ll see the three best chatbot examples in customer service, sales, marketing, and conversational AI. The 12 best chatbot examples of 2022. Customer service chatbot examples.

article thumbnail

Everything You Need to Know About Ecommerce Chatbots in 2022

Hootsuite

Most messenger bots integrate with WhatsApp, Instagram, Facebook Messenger, and Google Business Messenger. This is because ecommerce chatbots can: Answer FAQs. Answer FAQs. FAQ chatbots can answer questions, and push customers to the next step in their user journey. We’ll use Heydey as an example for this process.

FAQ 120
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

I also like to look at search data, both the searches that people are conducting about your company on Google ( use this free keyword tool ), (insert Google keyword tool screen shot) and the searches conducted on your Web site (assuming you have a search function). Or, you could survey Web site visitors, gathering data in real-time.

FAQ 137
article thumbnail

Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

Common examples of dark social are: Private messaging apps (e.g. For example, have you sent an email today? But analytics expert Steve Lamar recently conducted an experiment to see what Google Analytics classifies as dark social. Your direct traffic in Google Analytics is a good estimate. Talked on the phone? dark social.

HootSuite 120
article thumbnail

Four Steps To Optimize A News Release For Google News

Waxing UnLyrical

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Four Steps To Optimize A News Release For Google News November 15th, 2010 Tweet Guest post by Erica Holt Please stop yawning Don’t worry. But what about SEO for news sites, particularly Google News?

News 274
article thumbnail

How We Built Our Guest Posting Program

Buffer Social

Strong pitches and post examples have become crucial in guiding contributors toward our standards. Setting up guidelines and FAQS After conducting the research, we used the information we gathered to outline the elements of the program. We’ve since included examples of great pitches.

article thumbnail

How to create a complaint management system to protect your brand reputation

Sprout Social

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. For example, Zendesk outlines five customer types : angry, impatient, vague, demanding and challenging.