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The Complete Guide to Using Facebook Chatbots for Business

Hootsuite

A good Facebook chatbot can answer customer questions, track packages, make product recommendations, and even close a sale any time of the day or night. Chatbots can be programmed to understand questions, provide answers, and execute tasks. They also ask many of the same questions over and over (and over) again. Source: Simons.

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Five Ways Government Agencies Can Leverage P2P Texting for Citizen Engagement

Social Media Strategies Summit

In other words, unless they’re at a desktop computer, not everyone will have the technology to see your social ads. But only 3% of Americans don’t own a mobile phone. What’s more, peer-to-peer texting allows recipients to ask questions. That’s even higher than the proportion of households that own a TV !

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How to Create a Black Friday eCommerce Strategy

Hootsuite

We ran an experiment a few years back and found that having an active, engaged social media presence reflects well on your search ranking. Make sure your site is mobile-friendly. In 2021, Shopify reported that 79% of all Black Friday Cyber Monday purchases happened on mobile devices. Get a free Heyday demo.

Strategy 106
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Coming Soon to Hootsuite: Composer, Analytics, and Customer Care Updates

Hootsuite

Social network depth: As the networks continue to evolve, we’re working hard to provide the most up-to-date channel capabilities. Better understand your social metrics. Ever come across a social metric that you were unsure about? Dark mode in Hootsuite’s mobile app. Request a Demo.

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How to 10X Your Facebook Sales (11 Strategies for Brands)

Hootsuite

billion active users , Facebook is the most visited social media site worldwide. And while the social network is known for encouraging interactions between family and friends, people (especially Generation Z) are increasingly using Facebook to interact with brands and make purchases. With around 2.9 hours each month.

Strategy 102
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Facebook Live Video: The Complete Guide to Live-Streaming for Business

Hootsuite

All you need is a mobile device — and the right steps of course. Frequently asked questions about Facebook Live. Bonus: Want to know how a viral social video creator makes millions of dollars in sales? How to create a mobile Facebook Live video from your business page. Open the Facebook app on your mobile device.

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Create a Customer Experience Strategy [FREE TEMPLATE]

Hootsuite

There’s no question that a customer experience strategy is key to business success in today’s market. Use Hootsuite Streams to track them across every social network. Your customer journey shows those folks often using their mobile to order groceries early in the week. Get a Free a Heyday Demo.