The Complete Guide to Using Facebook Chatbots for Business
Hootsuite
FEBRUARY 3, 2022
A good Facebook chatbot can answer customer questions, track packages, make product recommendations, and even close a sale any time of the day or night. Chatbots can be programmed to understand questions, provide answers, and execute tasks. They also ask many of the same questions over and over (and over) again. Source: Simons.
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