agora pulse

JULY 14, 2020

Shopping for Twitter management tools? With a gazillion Twitter management tools out there, how do you find the perfect match for you and your business? As a social media manager, you don’t have time to try out each one you hear about! Find and join important conversations. Create content approval workflows.

Tools 97

Tools Twitter Social Media Management Team 97

agora pulse

JUNE 22, 2020

Whether you’re shopping for your first social media management tool or you’re ready to upgrade an underperforming tool, you need to make sure that your preferred social media dashboard has these nine essential features. 9 Essential Social Media Dashboard Features. But why stop with a social media inbox? Social listening.

Features 147

Features Social Media Social CRM Social Media Management 147

Convince & Convert

AUGUST 10, 2010

We’ve gone from MySpace and a era of anonymous accounts and comments attributed to “SexyBear1984″ to using our real names on Facebook, Twitter, and elsewhere as we build personal brands. If they are social media savvy, you can follow up via Twitter direct message. It’s in our DNA. Customer service?

Social CRM 133

Social CRM Influencer Klout Social Media 133

Mindjumpers

JUNE 19, 2014

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. This primarily demonstrated the extent to which Twitter activity reflects social activity.

Research 194

Research Data Social CRM Wikipedia 194

Dave Fleet

APRIL 12, 2011

Ever have one of those frustrating conversations with your colleagues during an emerging issue, where you’re trying to figure out whether acknowledging an issue online will defuse it or spread it? You know, the one that goes something like: A: “Have you seen all the chatter about this issue online?

Social CRM 379

Social CRM Cost Microsoft Issues 379

agora pulse

OCTOBER 28, 2020

The right social media management tool features republishing. Customer relationship management (CRM) tool that organizes all comments and messages from a single user in one screen—so you can build on past conversations. You’ll want to know the ROI of your social media marketing efforts. Twitter Marketing.

Social Media Management 105

Social Media Management Tools Social Media Aggregator 105

Visually SM

JULY 27, 2020

Here are 24 of our favorite social media tools for saving time, getting better results, and making the most of every single social interaction. Hootsuite allows you to manage multiple social content streams from Twitter, Facebook, LinkedIn, and Instagram. It is one of the most famous social media tools in the market.

Social Media Management 246

Social Media Management Social Media Tools Domain Name 246

Hootsuite

SEPTEMBER 16, 2022

Learn more about social media scheduling: The 10 best social media scheduling tools. How to make a social media posting schedule. How to create a social media calendar. The best time to post on Facebook, Instagram, Twitter, and LinkedIn. Social media analytics tools. Benefits of social media analytics tools.

Social Media 134

Social Media Tools Marketing Analytics 134

SocMed Sean

DECEMBER 9, 2011

It’s not something you strive for in a social media campaign. The word “viral” should be replaced in all conversations with the word “valuable” I know it sounds funny, but wouldn’t you rather have your content “go valuable on Twitter?”

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255

Akamai Marketing

NOVEMBER 22, 2011

” Well, either my blog has some pull, or the survey they sent over the summer was put to good use because Sprout Social is growing up. I think its headed into the social CRM space, which we desperately need in the smaller-than-enterprise world. She and I do 90% of our communication with one another via Twitter.

Tools 149

Tools Social CRM Comparison HootSuite 149

agora pulse

APRIL 7, 2020

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. However, Loomly doesn’t have social listening or hashtag monitoring features.

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

Convince & Convert

JUNE 17, 2010

I love the Twitter culture and community, and I spend quite a bit of time using Twitter. Maybe you found this blog from Twitter? But, for about 99.999999% of the world, Twitter usage is not an end, it’s a means to an end. Your Twitter goals may vary. 53% of Twitter users never tweet ).

Twitter 125

Twitter Metrics Social CRM Consultant 125

Sprout Social

JANUARY 3, 2017

Check out the topics for January and join in on the conversation on Twitter. January 4, 2017: Maintaining a Social Media CRM. Sprout Product Focus: Social CRM. Organizing and keeping track of community members across social networks can be incredibly overwhelming. New Year, new trends!

Upcoming 63

Upcoming Social CRM Tourism Travel 63

Rebekah Radice

SEPTEMBER 28, 2015

Are you using social media to market and promote your business? Still finding that your sales and conversion results are less than stellar? Social selling is a common business challenge. We discussed social media, the sales process and finding your perfect marketing mix. 31 Tips on How to Use Social Media to Boost Sales.

Social Media 161

Social Media Tips How To Hashtag 161

Convince & Convert

MAY 18, 2011

How important is speed of response on Twitter? I get creeped out when a brand on Twitter replies quickly to a comment I just made. It may seem inconsistent and fickle, but we don’t always like a fast response to a brand mention on Twitter. Think less about your business and more about appropriate behavior in a social situation.

Twitter 123

Twitter Price Travel Buy 123

Techipedia: Tamar Weinberg

APRIL 15, 2015

Therefore, I am always running after tools that help me learn more about the people I am working with or conversing with online. It was an internal social CRM of sorts. Whereas Rapportive is a social CRM that you cannot really control, Archively is a social CRM of things you can control.

Data 100

Data Tools Bookmarklet Social CRM 100

Techipedia: Tamar Weinberg

JANUARY 26, 2011

When the Cluetrain Manifesto was published in 1999, it signaled a paradigm shift: markets are conversations. Today, the online space and affordability of web hosting and domain names has helped create billions of conversations about your brand, your industry, and critical key players in your space. What are your goals of social media?

Findability 201

Findability Domain Name Policies Social CRM 201

Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. Adding a Twitter field to your contact records is only a start. To paraphrase Tina Turner , we don’t need another acronym.

Social Media 123

Social Media Social CRM Strategy Consultant 123

SocialFish

APRIL 4, 2011

I may be considered an influencer in the association space, but it’s NOT because I have 7k followers on Twitter. Who would participate in a particular conversation if I requested their input. The only Twitter metric that matters (to me) for measuring influence… is Lists. And by friends, I mean REAL friends.

Influencer 279

Influencer Avatar Social CRM Communities 279

Buffer Social

NOVEMBER 14, 2018

” So if you were to share that you love pugs, have four kids, or fundraise for a particular nonprofit, Kimpton will make a note of it ready for your next conversation. “It means we don’t have to start from scratch with every conversation on social. .” “We treasure this information,” Whitney said.

Social Media 111

Social Media Hotels Marketing Social CRM 111

Webbiquity SMM

JANUARY 2, 2013

B2B buyers are most likely to share useful vendor content via email (79%), followed by LinkedIn (53%), Twitter (39%) and Facebook (18%). While three-quarters of marketers consider measurement of social media impact important, 70% say that measuring those results is difficult. Social CRM is still confusing. eMarketer ).

Social Media 245

Social Media B2B Marketing SEO 245

Keyhole.co

OCTOBER 19, 2022

By performing a competitive audit and benchmarking your social media metrics against competitors, you can rectify the exact problem areas you see in your social audit. Plus, with the integration of your competitors’ performance right inside the tool, you can easily improve your social media marketing strategy. Custom pricing. #4.

Analytics 52

Analytics Social Media Tools Price 52

Keyhole.co

NOVEMBER 30, 2022

By performing a competitive audit and benchmarking your social media metrics against competitors, you can rectify the exact problem areas you see in your social audit. Plus, with the integration of your competitors’ performance right inside the tool, you can easily improve your social media marketing strategy. Pricing: Custom.

Analytics 52

Analytics Social Media Tools Price 52

Sprout Social

AUGUST 3, 2016

Referencing past conversations is a key component to any social customer care strategy. Whether you’re responding to a comment or managing social communication as a team, access to Facebook message history is critical in creating a consistent, personalized experience. Social CRM Tools Offer a Personalized Experience.

Social CRM 40

Social CRM Facebook Avatar Collaboration 40

Convince & Convert

SEPTEMBER 22, 2010

Social media marketing is all about potential audience. If someone signs up to follow your company on Twitter, when you tweet will that person see it? That depends upon how many other people/brands they are following, and how often they check Twitter. Social media connectivity is digital bumper stickering. Very, very few.

Social Media 135

Social Media Strategy Social CRM Consultant 135

Mindjumpers

AUGUST 31, 2010

Learn where your customers live on key social networks. Be empowered to go there to start the “conversation&# ; to focus your marketing on what your customers will LOVE to hear, learn, enjoy, and buy. Anyone out there with experience on this or other social CRM kinda tools like Jitterjam?

Tools 210

Tools Marketing Nielsen Social CRM 210

Hootsuite

OCTOBER 19, 2021

And if you’re also using social channels not owned by Facebook (Twitter, LinkedIn, Pinterest, etc.), you’ll likely benefit from a third-party social media management platform that allows you to manage and analyze all your accounts together. You can also assign conversations to another team member for follow-up.

Facebook 132

Facebook HootSuite Marketing Comparison 132

Twist Image

APRIL 17, 2012

If you ask someone what social media is, they will inevitably say that it's all about the conversation. I'm no longer bullish on this notion of conversation within social media. A social business is a sharing business. The bigger consulting firms are getting all hot and bothered by the notion of social business.

Wiki 102

Wiki Hotels Social CRM Retail 102

Koka Sexton

JANUARY 21, 2012

A few weeks ago I tasked the team to pay closer attention to the community we have developed on Twitter. Of course, its a chicken vs. egg conversation in some aspects. Thankfully we have a fairly engaged community on Twitter that shares our content and also sings our praises. I wanted to share with you what we found.

Engagement 102

Engagement Social Media Social CRM Metrics 102

Convince & Convert

JULY 29, 2012

Social media’s impact on this lead generation is relatively easy to ascertain, especially using social CRM software that ties to web analytics, such as Argyle Social (a Convince & Convert sponsor and what we use), Awareness , or Expion. Remember, social media success is about the wizard, not the wand.

ROI 138

ROI Social Media Social CRM Survey 138

Convince & Convert

SEPTEMBER 7, 2010

There are a few sections devoted to the mechanics of Twitter, Facebook, Linkedin, and other social media operational specifics. I was just introduced to you and Scott via twitter. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews.

Review 115

Review Social Media Social CRM Consultant 115

Convince & Convert

AUGUST 16, 2010

3 must-read articles about social media (plus a bonus from the Convince & Convert vault) Sent twice per week (usually Monday and Friday) Sent at 1pm pacific time 3-2-1: it’s the greatest newsletter in the history of social media newsletters. Ive worked with more than 700 brands since then, including 25 of the Fortune 1000.

Newsletter 114

Newsletter Social Media Alltop Social CRM 114

Convince & Convert

FEBRUARY 15, 2010

This puts significant pressure on email to be more relevant, because most of what would be contained in an email newsletter or special offer now happens faster and more personally within Facebook, Twitter or other social outposts. Because the real advantage email has over social is data. It’s no contest.

Social Media 114

Social Media Strategy Social CRM Newsletter 114

Convince & Convert

NOVEMBER 15, 2011

Too often, we try to wield these case studies as a crude evidentiary weapon, trying to persuade ourselves or our superiors that our belief system around social media, social business, social CRM and all that jazz is in fact correct. The comments can also be shared to Facebook or Twitter. Afterwards, it was 7,049.

Case Study 139

Case Study Study Social Media Repository 139

Convince & Convert

AUGUST 2, 2010

Convince and Convert Recommends Facebook Vs. Twitter (The Arkayne Blog) 7 Ways to Market Your Business on Facebook – Free Ebook (Danny Brown) Facebook Pisses Off Users. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews.

Facebook 121

Facebook Social CRM Consultant MySpace 121

Convince & Convert

JULY 27, 2010

First of all, tremendous thanks to the incredible team of guest bloggers who did an amazing job keeping the content fresh, and the conversation lively. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. Retweets are up.

Social CRM 117

Social CRM Consultant Blogger MySpace 117

Convince & Convert

MARCH 10, 2010

The Best of Twitter 20 From the forward: I’m sitting in a ballroom in Indianapolis in September, 2008 watching Joseph Jaffe give a masterful presentation on social media transforming corporations, when I come upon the idea to interview him on Twitter. You can download it free below.

Social Media 116

Social Media eBook Strategy Social CRM 116