Convince & Convert

MARCH 7, 2024

AI that is built-in to technology you already use has higher adoption and a bigger impact on performance against goals… But, right now, most companies (73%) don’t have built-in solutions in their existing stack. Most companies are increasing hiring due to AI, emphasizing AI skills. Robots aren’t replacing people yet.

Research 143

Research Strategy Influencer Survey 143

Convince & Convert

MARCH 28, 2024

Process data Once you’ve got the data, it’s time to organize and analyze it to spot patterns and trends. You will need to create an ongoing process to monitor your customers’ sentiments and needs regularly, and stay on top of trends and specific changes that appear.

Data 144

Data Repository Team Process 144

Hootsuite

SEPTEMBER 14, 2023

By tuning in to the conversations that your target audience is having–both about your brand and the broader topics in your industry–you can gain valuable insights into how they think, what they care about, and what motivates them. Bonus: Download a free guide to learn how to use social media listening to boost sales and conversions today.

Social Media 102

Social Media Sentiment HootSuite Analysis 102

Keyhole.co

APRIL 2, 2024

With this in mind, do you need to measure brand sentiment, track industry trends, or keep up with competitors? For example, if you’re the CEO of a new startup company, you might be looking to generate leads to market free trials. In this case, you might consider tracking engagement metrics, brand sentiment, and conversions.

Metrics 52

Metrics Sentiment Analysis Influencer 52

BeingOptimist

MAY 17, 2023

Through automated call routing, lead prioritization, and follow-up scheduling, AI eliminates manual tasks, allowing sales representatives to focus on meaningful conversations and close deals efficiently. Smart Call Routing and Lead Prioritization AI enables intelligent call routing based on expertise, availability, and customer profiles.

Campaign 75

Campaign Sentiment Privacy Analysis 75

Sprout Social

NOVEMBER 30, 2023

There are probably other companies that do the same thing. For example, if you run a B2B CRM software company that sells to small and medium-sized businesses, a CRM for enterprise clients would be your indirect competitor. For example, a Google search for “makeup brands” highlights a few of the world’s leading makeup companies.

Analysis 103

Analysis Sentiment Marketing How To 103

Sprout Social

JANUARY 10, 2024

Mishandling complaints could harm your company even more than the complaint itself. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints.

Reputation 104

Reputation System Brands Knowledge Base 104

Hootsuite

MAY 21, 2020

Social media monitoring tools let you keep track of every conversation, account, keyword, and hashtag that’s relevant to your business. Search streams in the Hootsuite dashboard let you monitor conversations relevant to your business, your industry, and your products. Here are 15 of our favorites. Google Alerts. Talkwalker.

Social Media 145

Social Media Tools HootSuite Sentiment 145

Keyhole.co

NOVEMBER 17, 2023

But if the conversations have a negative spin, your reputation will suffer, and you can expect to lose some existing and future customers. Social listening allows you to stay abreast of every conversation involving your brand across different social networks. How did the company do this?

Examples 59

Examples Brands Sentiment Reputation 59

Sprout Social

JANUARY 3, 2022

The great content marketer Ann Handley advocates for making your customer, rather than your company, the hero of your brand story. In Sprout, running a Profile Performance Report gives you a snapshot of your brand’s visibility across the major networks to quickly identify patterns in your engaged audience base.

Data 141

Data Social Media Sentiment Team 141

Oktopost

NOVEMBER 16, 2023

In today’s social media-driven world, information about customer behavior, public sentiment, and user preferences is at the tip of any business’s fingers. Additionally, monitor keywords, hashtags, and sentiment analysis to understand how your audience perceives your brand. It’s not just about networking anymore.

Analysis 70

Analysis Data Sentiment Metrics 70

Keyhole.co

MARCH 30, 2023

Improved customer service: By using brand monitoring tools , companies can quickly respond to any negative comments or complaints that customers may have. For example, if someone tweets at Domino’s Pizza that their pizza was cold, the company can respond and offer to make it right. Filter posts and see the respective sentiments.

Brand Monitoring 52

Brand Monitoring Reputation Brands Sentiment 52

Keyhole.co

NOVEMBER 7, 2023

Understand your audience Knowing who you’re interacting with lets you craft tweets that spark conversations and foster a thriving social community. Thus, they are more likely to spark social conversations around creatine benefits for workout routines. This tells you about popular conversations and helps you gauge audience response.

Hashtag 52

Hashtag Analysis Twitter Sentiment 52

Oktopost

JULY 22, 2021

However, if your CRM only has data gathered through form conversions and other direct interactions, it’s probably not fulfilling its true potential. With Social CRM, businesses get more detailed insights into customer sentiments and behavior. Social CRM makes it easier to listen to these conversations and provide an immediate response.

Social CRM 97

Social CRM B2B How To Patterns 97

Sprout Social

JANUARY 19, 2022

Social listening is using social media to find honest, relevant conversations people are having about your business, products and competition. Social listening goes deeper than sifting through your followers’ comments, casting a wider net to capture conversations that exist beyond your channels. How about Converse?

Products 134

Products Social Media FAQ Sentiment 134

Sprout Social

JUNE 7, 2022

“Social media has become a key platform for investor relations professionals to gauge important conversations around their company and the broader market. With social listening, you can monitor the conversations happening around your brand to ensure everything is above board. ExpensifyIPO $EXFY pic.twitter.com/07Rbr38Lod.

Strategy 114

Strategy How To Hashtag Team 114

Sprout Social

OCTOBER 11, 2022

Adjusting content or moderating online conversations can make or break a brand. As a brand or business, how do you ensure that the conversations you take part in are appropriate? Peloton followers took to social media to applaud the company on its stance because the brand leaned into its company values in relation to the tragic events.

Eventful 113

Eventful Social Media How To Sports 113

Sprout Social

DECEMBER 7, 2021

This has given many the leverage needed to break out of marketing silos and join conversations throughout their greater organizations. Courtney Gagné , Inclusion and Diversity Program Manager and former Senior Social Media Specialist at Progress, echoed this sentiment. One-person social teams will become a thing of the past.

Social Media 145

Social Media Marketing Social Media Management Trends 145

agora pulse

NOVEMBER 10, 2020

With the right social media analytics tools, you can collect and evaluate meaningful data and help your company or clients make smarter decisions. Social media analytics relies on data to: Identify patterns. BrandMentions is a social listening dashboard that lets you track and join conversations about your brand and industry.

Analytics 179

Analytics Social Media Tools Price 179

Keyhole.co

APRIL 12, 2023

For example, a company running a holiday sale might use the hashtag #holidaydeals or #blackfriday to promote their campaign. You can monitor the performance of your hashtags over time, measure their effectiveness in driving engagement or conversions, and adjust your campaign strategy accordingly.

Hashtag 52

Hashtag Analytics Instagram Sentiment 52

Oktopost

DECEMBER 21, 2023

Social Media Listening : Monitor social media platforms to gauge customer sentiments, opinions, and discussions related to your brand and industry. Data Analysis: Utilize data analytics tools to analyze customer data, sales patterns, and market trends. Identify recurring themes or issues that may indicate gaps in your current approach.

Marketing 62

Marketing Survey Skills How To 62

Hootsuite

SEPTEMBER 30, 2022

Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. Delight your customers and improve conversion rates. There are three types of ecommerce chatbot platforms: Artificial intelligence (AI) driven chatbots that use natural language processing and conversational AI. billion by 2025 ?

FAQ 121

FAQ Retail Overview Loyalty 121

Keyhole.co

NOVEMBER 6, 2022

Keyhole is a social media analytics solution allowing you to track hashtags and keywords to monitor relevant conversations online. Not only does the tool allow you to track @mentions and customer conversations across social media, blogs, and forums. This can help spot trends, patterns and optimize your social media strategies.

Tools 52

Tools Social Media Sentiment Price 52

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features. Uncover trends , identify patterns, and gain valuable insights for strategic decision-making.

Industry 52

Industry News Google Brands 52

Keyhole.co

NOVEMBER 10, 2023

Typically, the generic internal benchmarking methods compare one business process to another similar procedure inside your company. For example, a company may benchmark the marketing and sales department’s performance to see whether their actions are aligned. It falls under the competitor benchmarking process.

Metrics 59

Metrics Analysis Comparison Price 59

Sprout Social

AUGUST 19, 2021

Oh Polly has wasted no time, setting up themed collections with scroll-stopping images that build trust with consumers and drive conversions. Traditional shopping patterns are wavering as more people switch to online purchasing. Combine these insights with routine listening practices to create more inspired conversion experiments.

Examples 131

Examples Tips Patterns Instagram 131

Unmetric

AUGUST 28, 2019

Social media monitoring is the process of gathering information on your brand’s mentions, share of voice, sentiment, and more. On the other hand, social media listening is the process of analyzing the gathered information, looking for hidden patterns in the sentiment, comments, and so on. Pricing: N/A. Brandwatch.

Social Media 101

Social Media Tools Sysomos Sentiment 101

Buffer Social

MAY 25, 2023

Josh earned his founder title with Referral Rock , a software company that eases the process of collecting referrals. In our conversation, he shares great advice for entrepreneurs and small business owners looking to grow on social media with limited time and resources. Secondly, don't shy away from repurposing content.

Social Media 83

Social Media Content Newsletter How To 83

Keyhole.co

FEBRUARY 4, 2023

If you are the admin of your company or business page, you will be able to check its analytics. From the drop-down menu, select the company page whose analytics you want to see. If you run a lead generation form, then this is your go-to place to track leads and conversions from those LinkedIn campaigns. Tap on the Me icon.

LinkedIn 52

LinkedIn Analytics Metrics Overview 52

Keyhole.co

FEBRUARY 4, 2023

If you are the admin of your company or business page, you will be able to check its analytics. From the drop-down menu, select the company page whose analytics you want to see. If you run a lead generation form, then this is your go-to place to track leads and conversions from those LinkedIn campaigns. Tap on the Me icon.

LinkedIn 52

LinkedIn Analytics Metrics Overview 52

Keyhole.co

JANUARY 24, 2024

Because Wendy’s is so well-versed in online social patterns, it can cater to Gen Z folks. million LinkedIn: 170K (‘The Wendy’s Company) TikTok: 1.7 Wendy’s marketing strategy has always adapted to current happenings and public sentiment, going all out in everything it does. million Facebook: 8.4 million YouTube: 136K Twitter: 3.8

Engagement 52

Engagement Social Media Strategy Meme 52

Keyhole.co

MARCH 11, 2024

This immense user base presents an invaluable opportunity for professionals and companies to engage with a targeted audience. Beyond surface-level metrics like likes and comments, focus on deeper indicators of engagement such as share of voice, conversion rates, and page visits.

Template 52

Template Templates Analytics LinkedIn 52

Twist Image

APRIL 19, 2017

Her sentiment was meant to mean that if the music feels right, it will find an audience, but it did give pause. The company was launching a new product aimed at business travellers, and was curious about the best travel apps for these types of consumers. Salt and pepper hair (male pattern baldness). Middle-aged. Business suit.

Travel 71

Travel iPhone Analytics Airlines 71

Keyhole.co

MARCH 7, 2022

It enables you to detect common patterns in your followers. Sentiment shows how people feel about your business. Open your company page on LinkedIn and click Analytics from the top menu: LinkedIn Analytics is available to Page Admins only. Followers Growth. The mention can either be like “@starbucks” or indirect like “Starbucks.”

Report 52

Report Social Media Metrics How To 52

Keyhole.co

MAY 2, 2024

That is why almost 61% of companies already have social media listening strategies in place. You should focus on conversations that derive meaningful insights, such as brand mentions, industry trends, competition analysis and customer feedback. Still, your tone should be adaptable to fit the specific context of the conversation.

LinkedIn 52

LinkedIn Tools Sentiment Analysis 52

Twist Image

APRIL 19, 2017

Her sentiment was meant to mean that if the music feels right, it will find an audience, but it did give pause. The company was launching a new product aimed at business travellers, and was curious about the best travel apps for these types of consumers. Salt and pepper hair (male pattern baldness). Middle-aged. Business suit.

Travel 40

Travel iPhone Analytics Airlines 40

Keyhole.co

OCTOBER 21, 2023

It involves actively monitoring, evaluating, and listening to what people are saying on various social media platforms about your company, your rivals, and your sector. Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand.

Social Media 52

Social Media Sentiment Reputation Analysis 52