Laurel Papworth

OCTOBER 20, 2010

I’m speaking in Canberra next week - a workshop on social media and government one day and presentation on online communities and voters/constituents the next. and Future of Social Media eGov. Welcome to the new communication tools. We focus on social media ROI (Return on Investment) but also COI (Cost of Inaction).

Gov 2.0 75

Gov 2.0 Conference Social Media Press Release 75

Bill Hartzer

MAY 26, 2010

Trackur – With Trackur you can get social monitoring tools in just 60 seconds, but the amount of market data you can collect after setup is mind boggling. Some of the great things about this social media monitoring site is that it has tools that companies can use to automate their online reputation tracking system.

Cymfony 152

Cymfony Social Media Tools SM2 152

Social Media Network Marketing

OCTOBER 15, 2010

It also encourages the existing customer to become the brand ambassador and introduce new members to the system. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 101

Social Media Social CRM Repository Wiki 101

Bill Hartzer

NOVEMBER 2, 2021

G & S: Downloadable software in the nature of a mobile application; Computer hardware; Downloadable software for social networking and creating and interacting with online communities; Downloadable software for creating, managing and accessing groups within virtual communities; Software development tools; Downloadable software to enable development, (..)

Telecommunications 218

Telecommunications Wireless Software Applications 218

Later

SEPTEMBER 1, 2020

Keep in mind also that some social platforms are better suited to certain kinds of businesses. For example, Instagram is a major destination for social commerce, whereas Facebook is best for community-building, and Pinterest for inspiration and brand affinity. Top Social Media Platforms for SMBs #3: Pinterest.

Platform 78

Platform Social Media Small Business Instagram 78

Techipedia: Tamar Weinberg

SEPTEMBER 23, 2009

This is no less true for the world of social networks. Networks like Digg, FriendFeed, and Facebook are seeing huge growths in value, but the little guys, the ones actually providing the meat and potatoes for those operations, rarely see a nickel. Let’s be honest for a second here. The major “Web 2.0″

Aggregator 151

Aggregator Content Digg Posterous 151

Buzzlogix

MAY 15, 2017

Hootsuite is a very popular free social media monitoring software that can track activity across a number of social networks and platforms. Those networks and platforms include LinkedIn, Twitter, Facebook, Google+, Foursquare, and WordPress. Klout is social media monitoring software that must be mentioned.

Social Media 40

Social Media Tools Klout HootSuite 40

Social Media Network Marketing

MAY 31, 2010

Sections To Read Home Main Page Community - Social Media Network Online Who will benefit from this blog? Social Media Ne. About Me - Social Media Network Online Contact Me - Social Media Network Online Your Contribution To This Blog - Social Media Netw. Unported License.

Social Media 62

Social Media Social CRM Reputation Widget 62

Sprout Social

OCTOBER 18, 2016

They’re pulled from the organization’s guidance on social media and risk management, and apply to a broad collection of financial institutions that are regulated by the following agencies: The Office of the Comptroller of the Currency. The Board of Governors of the Federal Reserve System. Those incoming messages can vary in sentiment.

Banking 40

Banking Social Media Insurance Policies 40

Bare Feet Studios

AUGUST 5, 2010

It is simply another trending practice that all marketers would be wise to note: Interruption of any kind is increasingly irritating and unnecessary in today’s world of technology and community. That’s just my opinion, and I am glad that you have a system that works for you!

Upcoming 101

Upcoming Project Instant Messaging Sentiment 101

Buzz Marketing for Technology

JULY 24, 2008

Social Networking - We have presence on the major social networks, but they arent a part of our day-to-day work. We have serious questions about the time it takes to really make the networks work, especially Facebook. It seems too heavy for me to have to use multiple inboxes across the networks.

Apparel 122

Apparel Tools Wiki RSS 122

Keyhole.co

NOVEMBER 19, 2020

Also, you can monitor brand sentiment in real time, and find out who your audience (demographic) is and what topics they are interested in. Pros: Integrated access to social media insights. Customizable alerting system. Great social listening functionality. Good sentiment analysis with accuracy of up to 80%.

Tools 98

Tools Social Media Sentiment Price 98

Techipedia: Tamar Weinberg

FEBRUARY 1, 2008

It’s clear that anti-Digg sentiment is silenced, and is often suppressed. Google is undoubtedly huge and they could simply shrug their members off like Digg does to its much smaller userbase, but instead they engage the community and that’s why Google is such a positive brand. This is my perspective.

Digg 100

Digg Social Media Upcoming Ustream 100

Bare Feet Studios

MARCH 19, 2010

So let’s deconstruct this a little bit to create some ease and markers on the social media roadway. If your brand already has high favorable sentiment, you are ahead of the game. at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Social Media 40

Social Media Upcoming Conference Comments 40

Mindjumpers

JUNE 19, 2014

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. These areas have been somewhat excluded in the past by more traditional information systems research.

Research 194

Research Data Social CRM Wikipedia 194

Convince & Convert

FEBRUARY 23, 2010

If you’re trying to retain customers, your social program is more about listening, problem resolution, and turning customers into advocates. Brand communities, contests, most social listening, and non-promotional tweeting fits into this category. link] staciesgifts My sentiments are with John on this matter.

Social Media 118

Social Media Strategy Social CRM Company 118

Hootsuite

SEPTEMBER 3, 2020

As we enter the final stretch of this unforgettable year, it’s a good time to check in on the trends impacting the social media landscape. 2020 changed everything: the way we communicate, the way we shop, the way we greet one another. It also changed how we use social media. What social networks are doing.

Trends 144

Trends Social Media HootSuite Embedding 144

Oktopost

OCTOBER 26, 2020

To help guide you as you read, here are some features and capabilities of social media management platforms to pay attention to as you browse our recommendations: Platforms supported and update frequency. Monitoring and social listening capabilities. Community management and audience engagement. Social listening.

Social Media Management 159

Social Media Management Social Media Tools Hubspot 159

Hootsuite

DECEMBER 9, 2020

Are you pulling customer intelligence from social listening? Marketers have long turned to social listening to monitor keywords, track sentiment , and find opportunities to insert their brands into trending conversations. 66% of marketers say social listening has increased in value for their organization over the past 12 months.

Questions 142

Questions Social Media Strategy Survey 142

Webbiquity SMM

JANUARY 24, 2017

While Facebook is far and away the largest social network, when it comes to driving B2B website traffic and brand visibility, Twitter and LinkedIn are tops. Showcase reviews: Buffer Social, Entrepreneur, MarketingLand, Perception System. Discover the sentiment of a brand, product, or topic on Twitter. Once per day.

Tools 100

Tools Twitter Sample Samples 100

Sprout Social

AUGUST 16, 2023

Here are two brands that have accelerated social’s impact on their business by switching to Sprout Social. To meet the needs of their thriving online community, their social team made the switch from using Social Studio to Sprout Social. Your cases are going to flow through your system much better, too.

Brands 66

Brands Social Media Management Authentication Software 66

Oktopost

JUNE 9, 2020

And the best part is, employee advocacy organically emerges from the bottom-up, where up to half of your employees already actively post company-related content , pictures or videos on social media. Social networks tend to prioritize meaningful interactions between people over branded content which doesn’t spark back and forth conversations.

B2B 144

B2B Survey ROI Metrics 144

Convince & Convert

SEPTEMBER 21, 2010

Done correctly, social media is about developing meaningful relationships with customers and prospective customers in their natural habitat. You have to create content, be part of many communities, and proceed incrementally. Many successful social media programs take months (or even more than a year) to really germinate.

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Convince & Convert

MAY 24, 2012

Let’s bring in our super special guest, Maria Ogneva , the head of community at Yammer.com. For those of you who are not as familiar with Yammer, it’s an enterprise social network that brings together people that work in your company; content, conversations, business data, all together into a single location.

Yammer 114

Yammer Badge Privacy Social Networking 114

Techipedia: Tamar Weinberg

JANUARY 5, 2010

Social Media: Getting Started Why You Have to Engage in Social Media, Even if You Don’t Want to (A Smart Bear): Jason Cohen (@asmartbear) makes a compelling argument into why social media must be considered, even if you have no interest in it. The article has examples of how social media worked too.

Marketing 265

Marketing SEO Journal Engineering 265

Techipedia: Tamar Weinberg

JULY 8, 2008

Reem Abeidoh , Social Media Strategist : A social media marketer provides strategic online recommendations based on the client’s business goals and intensive research. Rebecca Kelley , Search Marketing and Social Media Consultant : A social media marketer needs to be an active participant in the social media sphere.

Social Media 163

Social Media Marketing Consultant Communities 163

Convince & Convert

AUGUST 17, 2012

Jay : Today we have a fantastic guest, Lauren Vargas, who is the social media head of Aetna, joining us on the show. Lauren is one sharp cookie; she used to do social media/community management for Radian6 among others, and is also noteworthy because she has something like 5,000 pairs of eyeglasses, which is pretty awesome.

Radian6 113

Radian6 Training Communities Conversation 113

Hootsuite

SEPTEMBER 29, 2020

Make sure to consider all your social audiences in your objectives. It’s no surprise that the Altimeter survey found customers and a brand’s community to be the main audiences for social media. You need to understand your full investment in social media to determine whether you’re getting a good return.

ROI 145

ROI Social Media Tools HootSuite 145

Sprout Social

DECEMBER 14, 2022

Before we get into the nitty-gritty, let’s make a quick distinction: Social media customer service is the reactive support you offer your customers across social networks like Facebook and Instagram. Customers can request assistance via DM, a review site or through their own social posts. to 12 p.m.

Social Media 98

Social Media Brands Team Process 98

Convince & Convert

APRIL 28, 2010

Look to Yelp and Forums When you get beyond social networks, the heaviest concentration of influential impressions is on ratings and reviews sites (32%), followed by discussion boards/forums at 29%. You may be influential in social media and your children more in “Avatar&# or &# gaming&#. Sore spot with us PR types.)

Social Media 149

Social Media Strategy Influencer Social CRM 149

Laurel Papworth

MARCH 10, 2011

Social Media means “waste of time&# – Facebook and Twitter are blocked at the firewall because we don’t want people wasting time on social networks, even on their lunch break. LinkedIn is blocked because someone mentioned someone once found a job on this online community.

Engagement 111

Engagement Social Media Diagrams Yammer 111

Webbiquity SMM

SEPTEMBER 22, 2015

Based on one of his conference presentations, Ian Anderson Gray showcases seven tools “that can help you be more effective and efficient” at managing your social media marketing activities, such as Friends+Me (which is “similar to Buffer but allows you to repost to your Google+ profiles, pages, communities and collections.

Review 100

Review Tools Social Media HootSuite 100

Hootsuite

MARCH 27, 2020

(Please note that if you’re looking for information better suited to a social media PR crisis, our guide is over here.). More than ever, real-world catastrophes play out on social media in real time. As social media professionals, our job is to help our audiences and communities come through hardship together.

Social Media 145

Social Media How To Policies Team 145

Janet Fouts

DECEMBER 14, 2010

This year flew by and the sheer number of new social networks and applications is simply stunning. I wanted to take a moment to thank just a few of the people I’ve learned from this year and I asked them to share an answer to the following question: What was the most important thing you learned about social media this year?

Social Media 146

Social Media ROI Syndication System 146

Laurel Papworth

JULY 23, 2010

It’s particularly interesting to see which social media election sites are allowing the electorate to ask questions -versus who is providing answers. And how useful is the site to online community members. The Campaign Pulse is a social media dashboard monitoring sentiment on Twitter and Youtube and Flickr.

Gov 2.0 86

Gov 2.0 Sites List Social Media 86

Convince & Convert

SEPTEMBER 21, 2010

Sentiment: How much are you willing to automate verse check by hand? Is that a recent add to the system? FohBoh (the restaurant community) works exclusively in the restaurant industry, which seems to be attractive to a lot of social web developers these days, particularly on the B2C side. Thanks Katie!

Social Media 157

Social Media Radian6 Strategy SM2 157

Laurel Papworth

APRIL 9, 2010

If you move that into personal attacks – continually identifying e.g. pointing the finger and naming a person – you will find that you create a negative community with negative comments and a negative tone. People can also be bullied online by groups of people such as class groups or collective members of an online community.

Case Study 104

Case Study Study Blogger Communities 104