SocMed Sean

MAY 29, 2012

As a professional working in social media , I spend most of my day working on developing strategies to leverage channels like Facebook, Twitter, YouTube, and blogs to engage with customer communities.

Social Media 279

Social Media YouTube Blogger Buy 279

SocMed Sean

JANUARY 21, 2019

Think of your internal knowledge base as the “Facebook for your company” and create an environment where employees are encouraged to connect and share. DON’T try to use Facebook as a company intranet. Try identifying and following their employees on networks like Twitter and LinkedIn.

ROI 269

ROI Social Media CSR Knowledge Base 269

SocMed Sean

APRIL 28, 2017

Receptionists and sales personnel are rarely the first contact for customers anymore, with tech-savvy prospects using web sites, Twitter, and Facebook pages as the first reference that most people use when researching a company.

Social Media 210

Social Media Advertising Issues Products 210

SocMed Sean

DECEMBER 21, 2011

I recently participate in an Twitter chat where the conversation turned to whether or not it’s a good idea to automate social media activities. I also am not a fan of posting FourSquare updates, quotes from famous people, or trivial content like ASCII twitter art. –Sean Share this on Facebook Tweet This!

Paper.li 278

Paper.li Social Media Tweetdeck Foursquare 278

SocMed Sean

NOVEMBER 14, 2011

photo courtesy of anitakhart on Flickr 2) Don’t allow commenting or don’t respond when comments are left – A recent, cross-industry study by socialbakers indicates that 95% of posts left on a Facebook page go unanswered. If you have content that is valuable to your community , great, Post it up!

Social Media 235

Social Media Social Networking Airlines SEO 235

SocMed Sean

FEBRUARY 15, 2022

In particular, TikTok’s popularity with a younger audience than Facebook or Twitter has quickly become fertile ground for marketing campaigns. While User Data Is Not as Available as Facebook or Instagram, Authentic Brands Perform Well. Is TikTok a good marketing opportunity for businesses in 2022? Here’s why: Of TikTok’s 1.1

Trends 147

Trends Strategy Marketing Authentication 147

SocMed Sean

MAY 12, 2022

We restrict certain activity to protect our community. Follow the @Instagram account on Twitter and look for posts related to crashes. Unlink your Facebook account if you have it linked to your Instagram account. Instagram says “Try Again Later” when I try to like something or follow someone. Factory reset your phone.

Issues 246

Issues Instagram Notification Feed 246

SocMed Sean

SEPTEMBER 4, 2013

To better understand how others felt about the topic, I posed a question on Twitter: Should #healthcare professionals tweet & post? Featured Humor People Social Media Workplace cartoon facebook health care humor social social media social networking Twitter YouTube' Is it fear of privacy violations? –Sean.

Health Care 270

Health Care Privacy Insurance Training 270

SocMed Sean

SEPTEMBER 26, 2012

Potential prospect is entered into Salesforce.com as a prospec Company users Buddy Media dashboard to deliver helpful/useful content (not marketing materials) to the prospective customer via Twitter, Facebook, YouTube or a host of other channels. Take a few minutes to watch the video and let me know what you think.

Radian6 278

Radian6 Engagement Social Media Marketing 278

SocMed Sean

MARCH 11, 2012

As the site owner/community manager, I even had someone threaten to come to my house in person so he could discuss the fact that I edited one of his posts for racist comments. 2) Don’t argue just to argue – Community managers can spot them a mile away. Trolls who like to just stir the pot and start arguments.

Creative Commons 279

Creative Commons How To Flickr Forums 279

SocMed Sean

JULY 25, 2015

–Sean Twitter, The Ultimate Link Farm UnSocial Social Media – Surfing LinkedIn Profiles As Anonymous The Funny Perspective of Technophobes Should we ask doctors to tweet and post on Facebook? Understanding Big Data The Complexity of Social Media Is social media adding complexity to your communications?

Social Media 100

Social Media Creative Commons Klout Foursquare 100

SocMed Sean

DECEMBER 18, 2018

Engagement with your community should be the ultimate goal. Sometimes, adding a comedic twist to your otherwise boring content can help make it more interesting to your online community. If you're going to inject humor into your marketing, be sure it doesn't offend your community. Does it always work, not necessarily.

Social Media 220

Social Media Meme Advertising Strategy 220

SocMed Sean

NOVEMBER 7, 2011

Does adding Twitter to your CRM process make it more social? Ask your social media strategist to conduct an audit on how the online community feels about their products and their competitors. Incoming search terms: intranetexperience com stupid social media terms Twitter Layouts. Social CRM. Meet some of their employees.

Social CRM 275

Social CRM Radian6 Software Creative Commons 275

SocMed Sean

JANUARY 21, 2012

Start a Facebook page just so “we can have a Facebook page. Hand social media activities over to a junior staff member or intern with no communications experience. They should also be passionate about social media, as well, since the role of a social media community manager can be a tough one. They aren’t.

Social Media 280

Social Media Tumblr StumbleUpon Digg 280

SocMed Sean

AUGUST 21, 2012

The challenge for those who are just getting started in social media is to take the time to understand how the channel works, who are the members of the community (humming the Sesame Street “ Who are the people in your neighborhood? ” song), and what types of content they are seeking and contributing.

Social Media 275

Social Media Patterns Communities Engagement 275

SocMed Sean

MAY 25, 2012

One wrong statement on Twitter or Facebook can quickly ruin a company’s reputation with certain customers, clients or vendors based on a stupid statement you hired to speak on your behalf. Thanks again to Matt for sharing his experience with outsourcing social media.

Social Media 279

Social Media Social Media Management Cost Campaign 279

SocMed Sean

JUNE 23, 2017

Post your app on these sites in order to raise awareness within communities that often review apps and promote them within their mobile developer communities. Links from social media platforms like Facebook, Twitter, and YouTube can boost page awareness and generate enormous traffic, which can be converted into downloads.

Organization 182

Organization Mobile Apple SEO 182

SocMed Sean

NOVEMBER 19, 2011

So you don’t make the same mistake I did, I put together a list of 10 ways that StumbleUpon can help you improve your blog and drive traffic: 1) It’s a social network – Just like Twitter and Facebook , you can follow other members who have interests similar to yours. Learn from the conversation.

StumbleUpon 211

StumbleUpon Blogger Delicious Social Bookmarking 211

SocMed Sean

DECEMBER 9, 2011

The word “viral” should be replaced in all conversations with the word “valuable” I know it sounds funny, but wouldn’t you rather have your content “go valuable on Twitter?” Help them understand that there are ways they can listen to their community, leverage feedback, and improve their business.

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255

SocMed Sean

NOVEMBER 26, 2011

When people ask me what I do for a living and I tell them I’m a Director of Social Media for a digital agency, they usually respond with 1 of 2 questions: 1) Does that mean you get to play on Facebook all day? -or- or- 2) How did you get that job? While the answer to the first question is simple and a resounding “No!”

Collaboration 258

Collaboration Committee Social Media Knowledge Base 258

SocMed Sean

MARCH 23, 2013

Sean Links to my 2012 Social Media Comics Social Media Comic – Why Don’t Our Customers Like Our Facebook Page? Social Media Comic: The Social Media Timesink Social Media Comic – Communicating With Your Customer Community Comic: Social Media Strategy From A Book Is Your Social Media Strategy Truly Agile?

Social Media 278

Social Media URL RSS Blogger 278

SocMed Sean

MAY 24, 2013

There’s an old saying in the motorcycle community that goes: “If you have a $10 head, buy a $10 helmet.” Blogs Facebook Featured Google+ Humor Instagram LinkedIn Pinterest Social Media Twitter YouTube best practices comic strip humor infographic social media social networking strategy tips' –Sean.

Social Media 269

Social Media Strategy How To Energy 269

SocMed Sean

NOVEMBER 24, 2011

You can’t just create a Twitter handle, Facebook page, and YouTube account and call it a day. Some brands understand that building relationships with the members of their community takes a lot of planning and commitment. Social media engagement isn’t easy. It takes time, dedication, and yes…budget.

Engagement 252

Engagement Social Media Brands YouTube 252

SocMed Sean

JULY 29, 2012

Social media companies, like Facebook, who choose to trade on the exchanges are going to have to walk a fine line between serving their members and their shareholders. Heck, Bono was a huge pre-IPO investor in Facebook but still isn’t an active participant in the social space. With a share price hovering around $25.00

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Company Social Media Price LinkedIn 278