You can also probably discern the same for the majority of your Twitter followers. 2 – Advise your friend to change their password – via a channel other than Twitter. Nevertheless, not wanting to missing an important message, my Twitter settings are adjusted to receive email notifications of DM’s. What I have seen some do is send a message (sometimes an angry one) back to the user via Twitter. This happened to me about 4 years ago when I was managing the Twitter channel for an association event. Many of us do not check our DM’s. MORE >>

Tweet It is always important to draw up guidelines for how to manage your social media channels – both for the everyday community management and if your brand changes community manager. An example could be guidelines for editorial planning to strengthen the identity of your community, to create and plan content and to monitor feedback. However, a community manager must always consider thoroughly every piece of content before posting – using his own judgement and the guidelines. quick and easy-to-use guide to stay on track in social media. MORE >>

We’re very excited to be kicking off a regular series of Open Community case studies, in which intrepid association blogger and freelance writer  Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. Community: Food Bank of Central & Eastern North Carolina. On their Facebook page and Twitter account they aim to increase awareness of what they’re doing and what others are doing on their behalf. And it all started on Twitter. MORE >>

Enter: Twitter curation. There are several services that curate or organize tweets based on Twitter lists or keywords. Generally speaking though, they lend themselves to community building and time saving features. Unlike a Twitter stream, these curation tools offer a way to collect a lot of information in a single place.  The “pro&#   is that its a great community builder, the con is that I don’t have control over the content. is to curate your Twitter list carefully. Here you can keep lists of Twitter in track. use Paper.li Paper.li MORE >>

I've been on Twitter for almost exactly three years to the day. During that time, my Twitter bio has evolved ever so slightly. Over the course of my three years on Twitter, I've had a chance to go through at least 14,730 people's Twitter bios. Because they respond to me when I talk about them on Twitter. So while I'm up on my soapbox, here are a few other tips I'd recommend if you're interested in getting more out of Twitter. great source of news, intelligence and conversation for marketing and media communities. Tags: tips Twitter bio MORE >>