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How (and why) a tech company shifted their social strategy from product- to community-focused

Sprout Social

Your first instinct when implementing an organic social media strategy for a technology company would be to showcase your tech, right? But with organic social media (and the elusive algorithms that power it), you can’t target a specific audience. Community is a vague word though. What does it all mean? Scientists?

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Marketing, community, support or all of the above?

Dave Fleet

Something has been gnawing at me for a while, and after a great conversation over brunch with Ferg Devins today I’m feeling inspired to throw this out there. Like many other people at the time, I was interested in the humanizing effect that social media could have for companies. Marketing, community or both?

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How 4 Wellness Brands Use Instagram to Build Community for Women

Ignite Social Media

Once social media marketing came around, we began hearing phrases like “community-first” social media marketing. This is a similar approach to consumer-first, but community-first is important to consider when building out a social media strategy that’s meant to fuel brand growth and build long-term relationships with customers.

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Annual Social Media Budget Planning For Companies And Bloggers

SocMed Sean

If your or your organization is actively engaging in the social media space, you need to analyze your current budget allocation and either confirm or increase that commitment to social media in your budget planning activities. 5) Organic Content Analysis Tools like SEMRush, Moz, Ahrefs, or Screaming Frog.

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Is a Discord community right for your brand?

Sprout Social

Discord is the future of online communities. Today the seven year-old company has grown to more than 300 million registered users. Gen Z, in particular, is opting to spend time in smaller, private online communities. It’s not a place for organic growth and awareness. Instead, it is a community platform.

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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . If your social media manager is the only one serving as your organization’s social media customer service center, you need to rethink your approach. .

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Social Media Trends of 2021 That Top Organizations Are Capitalizing On

Ignite Social Media

Here’s a look at a few of the social media trends of 2021 that top organizations are capitalizing on this year: . By excelling in community management, brands can enhance their online presence and relationship-building with consumers. Companies have launched promotional campaigns focused on these attributes.

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