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Managing Negative Comments in Social Media

Waxing UnLyrical

If you work as a social media manager or online community manager you see these all the time … negative comments. You’ll run out of energy if you do this. Here are 6 more tips on how to manage negative comments: Listen to what is being said. Don’t let negative comments linger. Respond quickly.

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How to Grow A Social Media Channel From Scratch

Social Media Strategies Summit

To help you out, Mike Mueller — Digital Media Specialist at the US Department of Energy’s Office of Nuclear Energy — shared the best practices he learned from launching the agency’s Facebook, Twitter, and LinkedIn accounts at our Social Media Strategies Summit for Government. Image source Of course, those aren’t the only options.

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Department of Energy Expands Online, But…

Ari Herzog

Department of Energy launched Facebook and Twitter pages yesterday, outlined in an introductory blog post as well. Of note from that post: We’re introducing the Energy Blog at a critical moment for the Department. Does that mean I will have a future ability to add a comment on a blog post? Initial responses are quick.

Energy 123
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Get More Comments: Use Energy to Spark Reader Response

ProBlogger

The reason why most bloggers don’t get many comments is they fail the “Sloth Test.” You have to give them the energy necessary to respond. If you read posts that get hundreds of comments, the conclusions are so passionate, so full of energy that you can’t help feeling a little bit charged up after reading it.

Energy 40
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10 Tips for Navigating Negativity on Social Media

Social Media Strategies Summit

Unfortunately, negative comments are a fact of life for any brand with a social media presence because you can’t please everyone all the time. But, because we’re naturally optimistic people, we prefer to see it as an opportunity: handle those comments effectively, and your audience could even end up liking you more.

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Valuable Commenters vs. Comment Spammers

Kikolani

Comment spam. Even the typical blog reader who just stumbled upon an article for something they searched in Google has probably seen their fair share of comments from people by the name of Loan Modification that think that article is a “great post&# and would also like to drop in the fact that they offer incredible deals.

Comments 125
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TikTok for Business: Top 10 Brands Smashing it on TikTok

Social Media Strategies Summit

For instance, it posts recipes entirely within the comments section rather than sending followers to its website: This strategy encourages TikTok to prioritize its content, helping the brand reach more people. 6) Monster Energy @monsterenergy / 2.6 million followers Without wanting to state the obvious, Monster is a high-energy brand.

Brands 130