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How to create better social listening queries

Sprout Social

It’s only natural that it might cause some analysis paralysis. These pre-built templates provide tips and examples for our five most popular Listening use cases: industry insights, competitive analysis, campaign analysis, event monitoring and of course, brand health. Millions of conversations happen on social media every day.

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How to analyze customer reviews for brand insights

Sprout Social

In a world where star ratings can make or break a brand, review analysis is your north star. To conduct review analysis effectively, you need to focus on the right platforms and choose the right review analysis tool. What is review analysis? Why should brands carry out review analysis? Let’s take a closer look.

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Mastering Social Listening Metrics & KPIs: A Comprehensive Guide For Digital Success

Keyhole.co

YouTube: Create product demos and self-service tutorial videos. Sentiment analysis This metric helps you analyze the sentiment or emotional tone behind brand mentions and conversations on social media. On Instagram, you might notice that short, educational videos with free demo CTAs help you generate the most leads.

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How to analyze customer sentiment to improve customer experience

Sprout Social

That’s what sentiment analysis is all about. In this post, you’ll learn what customer sentiment analysis is, why it matters and how to do it right. Table of Contents What is customer sentiment analysis? Sentiment analysis is an integral part of delivering an exceptional AI customer experience.

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The role of artificial intelligence in business in 2024

Sprout Social

NLP and sentiment analysis Natural Language Processing (NLP) and sentiment analysis enable businesses to understand and interpret human language, making them essential tools for analyzing customer feedback, social media content and other textual data while automating report generation.

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Khoros as a Social Media Management Tool: Our Honest Review

Ignite Social Media

Channel Breakdown Average Duration Time Topic Analysis Topic Focus Issues Emotion Context Significant Terms Sentiment Breakdown Total Contacts Made (by Team Member) . Unfortunately, I could not find any resources on the pricing of Khoros, and it appears to be gated information, meaning you would need to set up a demo. .

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Social media listening examples that will help you unearth better insights

Sprout Social

Request a personalized demo 6 social media listening examples and strategies to help you mine for insights To start excavating deeper insights for your brand, you need to fill your toolbox with the right strategies and approaches. Here’s how Themes might look for a University comparing notes in a Competitor Analysis template.

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