Remove Analysis Remove Article Remove Retail Remove Social Networking
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How To Harness The Power Of Twitter Hashtag Analysis

Keyhole.co

By applying hashtag analysis, you can monitor how these key hashtags perform over a specific time period. Keyhole plays a vital role in taking competitor analysis to the next level. Let’s consider that you are a retail brand launching a new branch in Chicago. This allows you to echo the conversations happening on the ground.

Hashtag 52
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How to analyze customer reviews for brand insights

Sprout Social

In a world where star ratings can make or break a brand, review analysis is your north star. To conduct review analysis effectively, you need to focus on the right platforms and choose the right review analysis tool. What is review analysis? Why should brands carry out review analysis? Let’s take a closer look.

Review 127
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The role of AI in creating a more human customer experience

Sprout Social

In this article, we’ll break down what AI customer experience is all about and the technologies that power it. AI customer experience is the use of AI technologies like natural language processing (NLP), text analysis and sentiment analysis to delight customers wherever and however they interact with your brand.

Sentiment 103
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Brands: It’s not enough to be liked

Buzz Marketing for Technology

Imagine a company that has upscale retail locations around the United States receiving tens of thousands of customer visits. A two-prong approach of audience discovery and competitive analysis can help uncover what motivates and energizes your consumers. I loved the article by Nick Carr a few. What’s the point of the storefront?

Brands 275
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Create a Customer Experience Strategy [FREE TEMPLATE]

Hootsuite

Feel free to save this article and use it as a template for your next customer experience strategy. Structure this like a traditional SWOT analysis. Use Hootsuite Streams to track them across every social network. Do your research (AKA a competitive analysis). Why you should have one. Know your competitors.

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How to Create a Social Media Posting Schedule (Free Template and Tools)

Hootsuite

You can look for opportunities to reinforce social messaging across platforms. In this article we explain how to create a social media schedule. Then, we share an easy-to-customize social media posting schedule template. Finally, we walk you through exactly how to schedule social media posts. 10:45 a.m.,

Template 145
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Industry benchmarks to inform your social media presence

Sprout Social

Read on for our findings on social media benchmarks across industries and networks, or skip to the detailed stats for your own industry. Detailed competitive analysis can give you essential insight into your most similar competitors, but it can be hard to extend those research processes over your entire industry segment.

Industry 121