The Realtime Report

MARCH 25, 2014

Airlines ranked at 80 for website satisfaction, but drop to 69 for overall satisfaction. Airlines 80. Twitter Users Log In Via Mobile, #RLTM Scoreboard Smartphones Surpass TV in Time Spent with Media. However, there are plenty of exceptions. Food Manufacturing, Soft Drinks, Breweries (combined) 82. Life Insurance 81.

Sites 177

Sites Social Media Insurance Airlines 177

Sprout Social

AUGUST 22, 2018

That’s why having a concrete Twitter customer service strategy is a must-have for brands who want to keep their customers happy. Why Twitter Customer Service Matters. Although Instagram and Facebook may be the most pressing networks for marketers right now, Twitter remains one of the top avenues for customer service.

Twitter 98

Twitter Tips Notification Sentiment 98

Social Media Marketing

JANUARY 26, 2012

Whether it's at an airport, on a train or in a car, you're mobile and your digital life is mobile too. The Airlines To my knowledge, Southwest was the first airline (or at least the most prominent early on) to get involved with social media. City Airport Code Twitter Hits Outlets per Gate Other Amenities Atlanta ATL 14.7

Travel 165

Travel Social Media Airlines iPad 165

Audiense

JUNE 15, 2016

How many active users does Twitter have? If you do a quick check on Twitter’s website, the official number is 310 million. That’s 310 million Twitter users that advertisers can reach out to. What if we tell you that advertisers can now reach over 800 million people on and off Twitter – via Twitter?

Airlines 60

Airlines CPA Mobile Advertising 60

Audiense

JUNE 15, 2016

How many active users does Twitter have? If you do a quick check on Twitter’s website, the official number is 310 million. That’s 310 million Twitter users that advertisers can reach out to. What if we tell you that advertisers can now reach over 700 million people on and off Twitter – via Twitter?

Airlines 60

Airlines CPA Mobile Advertising 60

The Realtime Report

JANUARY 9, 2013

The brand chose a relevant topic, engaged with the public, and used social media platforms – Facebook, Twitter, YouTube – to reach out to potential customers. Increase Twitter followers by 15%. These videos were then promoted through Securian’s presence on Facebook and Twitter. Choose Relevant Content .

Social Media 186

Social Media Strategy Case Study Airlines 186

Audiense

MAY 10, 2016

Leicester winning the league triggered an 86% increase in normal Twitter activity in the UK… #havingaparty pic.twitter.com/vGTmtqwq2E. — Twitter UK (@TwitterUK) May 2, 2016. The first brand we found not associated with sport or entertainment was Samsung Mobile, who are followed by 5.84% of Leicester’s followers.

Social Media 99

Social Media Airlines Sports Report 99

Waxing UnLyrical

JANUARY 3, 2013

But the following apps are real, legitimate ways to make some extra money right from your mobile phone. Some notable companies that participate are Amazon, Home Depot, American Airlines, Bath and Body Works, Neiman Marcus, Fandango, and several others. Twitter Facebook Google+ LinkedIn 8 Free Smartphone Apps that Earn You Money.

Crowdsourcing 217

Crowdsourcing Price Airlines Survey 217

Convince & Convert

NOVEMBER 14, 2014

Some offices have their own Facebook and Twitter accounts, and they leverage the content that Matt’s team provides. By 2020, half the world’s population will be accessing the internet via mobile devices. billion people with mobile internet access. People are skipping laptops and going straight to mobile devices.

Social Media 127

Social Media Real Estate Airlines Mobile 127

Webbiquity SMM

FEBRUARY 28, 2011

It’s an outstanding list, categorized by industry including Automotive, Chemicals, Electronics, Telecommunications, and a dozen other sectors, but all of the names were linked to the individuals’ LinkedIn profiles—no Twitter links! Serious disconnect there.). Anyway, on to the list! List of Corporate Social Strategists for 2011.

List 155

List Twitter Brands Microsoft 155

Social Media Marketing

MAY 8, 2013

Each week, I compose a newsletter that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs. These are those links.

Social Media 160

Social Media Automotive Klout Flipboard 160

Bare Feet Studios

JULY 2, 2008

Here’s a real life example with several free ideas I have for United Airlines , or any airline really. How over-booked are the airlines to not have a few extra seats across several flights to two different destinations? UA was willing to rebook us on American Airlines, for a flight at 8 p.m.

Airlines 40

Airlines Marketing Travel Hotels 40

Kikolani

DECEMBER 30, 2013

This can include airline, flight numbers, arrival / departure times, hotel name and address, and other pertinent information. While you’re at it, jot down a list of your favorite speakers’ Twitter handles so you can do some live tweeting during the session. Empty some space on your mobile device. Is your blog?

Tips 165

Tips iPad Hotels Conference 165

agora pulse

DECEMBER 20, 2016

It’s simply better than mobile websites, apps, or email,” writes technology entrepreneur Seth Rosenberg. KLM Royal Dutch Airlines. But now, they have the choice of email, live chat, and even Twitter support. KLM Royal Dutch Airlines is expanding customer choice again with the help of Facebook. The power of choice.

Examples 60

Examples Airlines Facebook Retail 60

Hootsuite

SEPTEMBER 14, 2023

For example, marketers looking to leverage social data intelligence might track Instagram, Facebook, and Twitter conversations to measure sentiment around their brand or products. Mobile app to monitor on the go. They could later use this data to target their ads more effectively. Or, change the topics they write about on their blog.

Social Media 102

Social Media Sentiment HootSuite Analysis 102

Twist Image

MARCH 14, 2017

Twitter did some thing this week. Yes, Twitter is in all kinds of trouble. In fact, Twitter has much larger problems to deal with. Twitter takes a stand. Twitter takes a stand. Last Thursday, Twitter deployed a handful of features that give us all much more control over the notifications that we receive.

Airlines 40

Airlines Notification iPhone Advertising 40

Convince & Convert

NOVEMBER 14, 2014

Some offices have their own Facebook and Twitter accounts, and they leverage the content that Matt’s team provides. By 2020, half the world’s population will be accessing the internet via mobile devices. billion people with mobile internet access. People are skipping laptops and going straight to mobile devices.

Social Media 66

Social Media Real Estate Airlines Mobile 66

Convince & Convert

NOVEMBER 10, 2015

From Facebook to Twitter to blogs, he has high-performing social with measurable results. TripCase is now a powerhouse mobile app that seamlessly manages at least 30 million trips each year using the combined power of over 40 airlines and more than 110,000 travel agents. Ricky Cadden’s Twitter: @rcadden.

Airlines 60

Airlines Travel SEO Collaboration 60

Ari Herzog

SEPTEMBER 27, 2010

I could have googled the information or called the company’s hotline but I turned to Twitter and received an answer quickly. With a computer handy, he tweeted a message about the airline and received a response from @JetBlue’s new media director within minutes that his flight would take-off as scheduled.

Wireless 112

Wireless Airlines Review Banking 112

Danny WhatMough

OCTOBER 24, 2014

Digital ad revenues grow 15% to $23.1bn as mobile jumps 76%. Twitter adds sound through new audio cards. Twitter launches a new development kit – Fabric. Love, love, love this content marketing campaign from Virgin America – BLAH Airlines. Want this in your inbox each week? Subscribe here. Ello secures £3.4m

Tumblr 40

Tumblr Airlines Facebook Yahoo 40

Webbiquity SMM

SEPTEMBER 1, 2016

Mobile users in the Asia-Pacific region are driving much of this growth. In fact, Facebook and Twitter interactions can increase by up to one-third during Ramadan. Worldwide social media adoption rates remain sky-high. The global social media penetration rate is nearly one-third, or more than 2.2 billion active users worldwide.

Marketing 100

Marketing Metadata Retail Airlines 100

Social Media Network Marketing

FEBRUARY 15, 2010

Monday, February 15, 2010 How Businesses Use Twitter Today How Businesses Use Twitter Today Southwest Airlines is using it to let people know about flight changes, conditions and more. If a delay or disruption occurs on a given flight, Southwest knows about it as they have dedicated people monitoring Twitter regularly.

Twitter 50

Twitter Tweetdeck Reputation Airlines 50

Convince & Convert

MAY 3, 2013

This week: From ExactTarget , a free white paper called “ 3 Truths Every CMO Needs to Know About Social Media and the Customer Experience “ From Expion , a case study about how H&R Block mobilized 90,000 tax professionals in social media using Expion to guide their activity. ” What do you like best about social media?

Social Media 130

Social Media Retail Education Airlines 130

Bill Hartzer

JANUARY 14, 2014

travel: airlines, delta. apps and mobile. integrate social, mobile and domain strategies. Why didn’t Facebook and Twitter apply? retailers, macys, tj maxx. Strategy: Content distribution – displacement of cable as channels of the internet. Who filed for new TLDs? Networks: hgtv, diy, hbo, cbs, abc, comcast.

Domain Name 86

Domain Name Airlines Insurance Microsoft 86

Diva Marketing Blog

DECEMBER 22, 2013

Pull off the pretty red bow and you''ll find social networks with funny names like blogs, Twitter, Facebook, Foursquare, Google+, LinkedIn, Instagram and Pinterest. My favorite act of couragous miracle making this season is from the Canadian airline Westjet that surprised passengers with presents that they wanted (not swag from the airline).

Social Media 67

Social Media Airlines Film Foursquare 67

Twist Image

NOVEMBER 17, 2010

In this age of consumer reviews, blogs, Twitter , Facebook and beyond, it's hard to get away with being that bad. Take an industry you hate (airlines, mobile carriers, automotive, you name it) and you'll note that these industries are not made up of evildoers. They're made of people. They're good people. artificial intelligence.

Brands 108

Brands Automotive Airlines Influencer 108

Sprout Social

NOVEMBER 1, 2016

Whether you’re a hotel, airline, destination or car rental service, word-of-mouth marketing is crucial to the success of your business. 5% switched airlines. airline, hotel, rental car) you can still provide value throughout your customer’s journey. Nowadays a lot of that conversation is taking place online. 33% switched hotels.

Travel 40

Travel Class Social Media Hotels 40

Razor Social

APRIL 26, 2016

c) Separate app on mobile – A couple of years ago, Facebook decided to move the Messenger functionality from the Facebook app to a separate mobile app. You can share your username within a link, for example, your Twitter Bio could have a link to you on Messenger. If it’s not a Facebook friend, you get a request.

Facebook 64

Facebook Airlines Advertising Conversation 64

Ignite Social Media

JUNE 1, 2016

Even though Twitter had gained a lot of attention, Facebook has surpassed it in terms of audience, engagement and all other aspects. For instance, Cola Cola has over 90 million ‘likes’ on Facebook but only above three million Twitter followers. Combine live video streaming with other social channels like Twitter and Facebook.

Trends 60

Trends Social Media Strategy How To 60

Convince & Convert

MARCH 31, 2015

I do all my content curation in Buffer, both on laptop and mobile, and it saves me a TON of time. Facebook, Twitter, G+, Instagram graphics + a lot more. Plus, the PRO version alerts you to flight changes and other real-time drama, usually before you hear about it from the airline or other company. What do you use or like?

Company 60

Company Products Tools Collaboration 60

Hootsuite

JUNE 25, 2019

To get your creative juices flowing, we’ve rounded up more than 20 ideas across Facebook, Instagram, Twitter, YouTube, Pinterest, LinkedIn, Snapchat— and even TikTok. To promote the launch of its new direct flight from Tampa to Frankfurt, German airline Lufthansa ran a two-week #Hausguest social media campaign. Tag a friend.

Examples 111

Examples Social Media Instagram Hashtag 111

Kikolani

SEPTEMBER 13, 2010

This is where you want to keep track of everything from your hotel confirmation, airline tickets, conference registration, and any emails from people who want to connect at the event. Jot down the speaker’s Twitter handles. Follow them through their social media networks: Twitter, Facebook, and LinkedIn. wherever you go.

Conference 147

Conference Eventful Meeting Social Networking 147

Pixlee

DECEMBER 29, 2017

Touted as the largest digital travel conference on the West Coast, Eye for Travel Summit is separated into three separate themes: Mobile and Tech Innovation Strategies; Social Media, Marketing, and Data Strategies; and Startup Village. Let us know on Twitter, @pixlee. Eye for Travel : San Francisco, CA (April 9-10 2018).

Travel 40

Travel Conference Tourism Forums 40

Laurel Papworth

SEPTEMBER 24, 2012

Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. Facebook Places : Use your mobile phone to “check in” and review the restaurant. So when I’m in a new city and looking for a place to eat, I amble down the street to see what I can find.

Retail 80

Retail Social Media Foursquare Badge 80

Pixlee

DECEMBER 29, 2016

Touted as the largest digital travel conference on the West Coast, Eye for Travel Summit is separated into three separate themes: Mobile and Tech Innovation Strategies; Social Media, Marketing, and Data Strategies; and Startup Village. Eye for Travel : San Francisco, CA (April 24-27 2017).

Travel 47

Travel Conference Tourism Hotels 47

Proactive Report

JANUARY 5, 2015

Back in the 1980s Jan Carlzon of Scandinavian Airlines coined the phrase “A Moment of Truth” referring to any interaction a member of the public has with your brand. It must be mobile-responsive. Follow me on Twitter for daily Digital PR updates. To a large degree it’s a measure of trust.

Reputation 40

Reputation Airlines Review System 40

Laurel Papworth

JANUARY 14, 2010

I reported them to the ACCC – remember “free&# mobile phone fiasco and resultant fines? Engage your customers directly via social media and mobile initiatives, and Web 2.0 In addition, over one-third of social network users and 44% of Twitter users have engaged with a brand through discount promotions (Mashable).

Hotels 85

Hotels Tourism Travel Social Media 85