Razor Social

MARCH 30, 2016

Is all that social media activity paying off? Listening is just as important as sharing on social media Click To Tweet. 89% of marketers found listening to be effective but only 37% listened -Saleforce 2015 state of marketing report Click To Tweet. The Social Media Monitoring Lighthouse.

Attensity 77

Attensity Crimson Hexagon Social Media Sentiment 77

Bill Hartzer

NOVEMBER 2, 2021

G & S: Downloadable software in the nature of a mobile application; Computer hardware; Downloadable software for social networking and creating and interacting with online communities; Downloadable software for creating, managing and accessing groups within virtual communities; Software development tools; Downloadable software to enable development, (..)

Telecommunications 218

Telecommunications Wireless Software Applications 218

Convince & Convert

OCTOBER 29, 2013

Tim Washer , Senior Marketing Manager in Social Media at Cisco , joins the Social Pros Podcast this week to discuss the value in making your customers laugh, how to spend less and storytell more, and bringing ridiculousness to big corporations. Social Media Stat of the Week: 86% of brands to increase video ad spend in 2014.

Committee 137

Committee Aggregator Social Media Film 137

Convince & Convert

JUNE 18, 2014

DataSift’s platform enables companies to easily aggregate, filter, and extract information from the billions of social-media conversations that happen across the world. With Lesson.ly, iGoDigital can enjoy both of those, while being able to track and report on improvements. DataSift Who is Datasift?

Trends 154

Trends Marketing Education Training 154

Sprout Social

OCTOBER 22, 2018

According to the latest Sprout Social Brands Get Real report, more than half of consumers want CEOs to have a personal presence on social media–indicating that CEOs with personal profiles seem more approachable, accessible, human, honest and trustworthy. And they’re not the only ones.

Reputation 74

Reputation Industry Aggregator Research 74

Audiense

DECEMBER 19, 2016

From: The story of the world’s first global flight without fuel, and how social media helped ). Lucy Clarke, Social Chain. If you’re going to grow something, it’s potentially worth using the power of the aggregate, reaching out to smaller and more engaged communities rather than a large volume of people.”.

Trends 60

Trends Marketing Forums Microsoft 60

Sprout Social

JANUARY 29, 2024

This work is important everywhere but especially online, where good and bad customer experiences live on in perpetuity through social media posts and reviews. Those include: Social media Social media has brought a new level of transparency into consumer conversations.

Reputation 120

Reputation Review Sentiment Software 120

Sprout Social

DECEMBER 14, 2022

Social media customer service has become a consumer staple. Immediate and accessible, social media provides a much-needed direct line between buyers and businesses. This guide breaks down how brands can create a seamless social media support strategy. 6 ways to provide great social media customer service.

Social Media 98

Social Media Brands Team Process 98

Sprout Social

FEBRUARY 21, 2024

For example, say you work with a retail brand that collects NPS survey data. These insights provide the perfect foundation for a social media campaign promoting the level of service customers can expect when they shop with your brand. Are you getting the full picture when it comes to your Net Promoter Score?

Survey 89

Survey Loyalty Data Aggregator 89

The Way of the Web

APRIL 10, 2011

The second was a Forrester report into Facebook Ecommerce, which looked into 24 companies, with 7% citing social networks as one of their most effective sources of customers (90% cited paid search marketing). So besides the aggregation problem – why is that 1% number so low? Rubbish in, rubbish out?

Social Networking 34

Social Networking scribd Foursquare Retail 34

Techipedia: Tamar Weinberg

MAY 5, 2010

Simply stated, you can upload a profile picture (200 by 600 pixels maximum, though there are some reports that 180 by 540 pixels might work instead) and start filling out the relevant details about your business. Disclosure: I helped plant the social media seeds for rushIMPRINT.) Customizing Your Profile Page Great!

Facebook 279

Facebook How To Marketing URL 279

Buzz Marketing for Technology

DECEMBER 12, 2012

And if you’re a retailer, hopefully you haven’t just primed your in-store and online offers, but your mobile presence as well. While mobile commerce stats have been rising for quite some time, many retailers have yet to nail its optimal experience. Posted in Customer Experience eCommerce Mobile. We all make mistakes.

Mobile 197

Mobile Cost Retail comScore 197

Oktopost

MAY 20, 2019

DPMs are usually used to aggregate or pool third-party data into a single point and leverage that data for better messaging, targeting, etc. For retailers, the benefits of CDPs are probably readily apparent. They report being highly satisfied with the platform’s ease of use, analytics quality, and customer support.

Data 110

Data Platform B2B Marketing 110

Sprout Social

NOVEMBER 24, 2020

The events of 2020 have been far from kind to small businesses, with some reports estimating 25-36% could close permanently as a result of COVID-19. Data shows that local businesses return 52% of their revenue back into the local economy, whereas national chain retailers return just 14%. Many consumers might not know this.

Small Business 126

Small Business Strategy Marketing How To 126

Convince & Convert

JULY 27, 2012

This is Episode 26 of the Social Pros Podcast : Real People Doing Real Work in Social Media. Read on for insights from Jay Baer & Eric Boss ‘s Social Media Stat of the Week ( This week : The Altimeter Group released the public report, The Social Media ROI Cookbook. Listen Now.

Airlines 115

Airlines Sentiment Hotels ROI 115

Convince & Convert

AUGUST 19, 2012

The first forays into trying to account for offline influence, using Wikipedia pages and mentions as an important signal (since they are harder to fake and game than most social media). Significant increases in transparency, as a new social interactions ticker shows what you published and who it impacted.

Analytics 137

Analytics Influencer Klout Vocus 137

Sprout Social

OCTOBER 17, 2016

Social media marketing evolved from something only a few cutting-edge brands did to an integral piece of every company’s marketing strategy. It’s no longer a question of whether or not your brand should be on social media, but how can you best use sites like Facebook, Twitter and Instagram to grow your business.

Social Media 40

Social Media Marketing Hashtag LinkedIn 40

Webbiquity SMM

SEPTEMBER 8, 2010

Data junkies, stats addicts, web trivia buffs rejoice — here are a deluge of social media, search and other marketing research facts and figures from 50 articles and blog posts published so far in 2010. Which social networking site is used by 92% of senior marketing executives? Social Media Statistics.

Research 191

Research Social Media B2B Statistics 191

Sprout Social

SEPTEMBER 28, 2020

And yet social media managers, who could definitely use more hands to juggle their many responsibilities, are often a team of one. Essentially, social media managers flying solo must be human Swiss Army knives to successfully plan, create, schedule and report on social content. pic.twitter.com/BXI9v9Eqc1.

ROI 124

ROI Team Social Media Management Marketing 124