Why Customer Service Should Be in Your Social Media Marketing Strategy
Techipedia: Tamar Weinberg
JULY 21, 2009
Customer service is social, too. In the linked-to article, Consumerist shares the story of an individual who opted to use a landscaping service to trim his lawn. If you’re reading this article, even if you did know the other side of the story, would you want to do business with this company? Situations like this appall me.
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