Convince & Convert

FEBRUARY 11, 2010

Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. You know what’s not a good idea? Pissing off Google.) introduced an application-geared Internet. Programs can be run completely online. How can I help you?

Social Media 114

Social Media Strategy Apple iPhone 114

Convince & Convert

SEPTEMBER 21, 2010

Many social media software packages (great ebook analysis of them here) can provide highly detailed reports on the impact of social media programs. Can those results be tied back directly to sales, and therefore ROI? Social Media is optional It doesn’t matter what the demographics of your customers are.

Social Media 152

Social Media Strategy Consultant Web 2.0 152

Convince & Convert

APRIL 22, 2010

Social CRM The new telephone. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ).

Social Media 130

Social Media Social CRM Loyalty Web 2.0 130

Convince & Convert

JULY 8, 2010

Robert Scoble argued that email faced deletion at the hands of Web 2.0 Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. A few of my favorite reports of email’s death that were greatly exaggerated: July 2004. October 2007. March 2009.

RSS 129

RSS Research B2B Consultant 129

Convince & Convert

SEPTEMBER 20, 2010

RT @jaybaer: Are You Slow Enough to Succeed in Social Media? link] [Yes--SLOW] [link] Benoit Dudragne Faut du temps dans le web 2.0 … [link] [link] psanterre J'aime Malcom Gladwell : Are You Slow Enough to Succeed in Social Media? link] [Yes--SLOW] [link] Steven Parker How did I miss this? How can I help you?

Social Media 161

Social Media Strategy Affiliate marketing Company 161