Mindjumpers

AUGUST 3, 2012

Most people wrongly assume social enterprise networks are simply Facebook for business. This month, I surveyed end users to find out how they draw value from going social. Social enterprise platforms move conversations from someone’s inbox to the public, so management has continuous insight into the team’s progress.

Social Enterprise 209

Social Enterprise Yammer Jive Crowdsourcing 209

Sprout Social

AUGUST 16, 2023

To meet the needs of their thriving online community, their social team made the switch from using Social Studio to Sprout Social. By using Sprout’s integration with Salesforce Service Cloud, Casey’s team has improved their response time to guests, reducing it by 90%.

Brands 69

Brands Social Media Management Authentication Software 69

Social Media Marketing

MAY 29, 2013

Each week, I compose a newsletter that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs. These are those links.

Social Media 164

Social Media Yahoo Storify Flipboard 164