Mindjumpers

AUGUST 3, 2012

Most people wrongly assume social enterprise networks are simply Facebook for business. This month, I surveyed end users to find out how they draw value from going social. Social enterprise platforms move conversations from someone’s inbox to the public, so management has continuous insight into the team’s progress.

Social Enterprise 209

Social Enterprise Yammer Jive Crowdsourcing 209

Diva Marketing Blog

JUNE 10, 2012

Until we stop marketing from our perspective, but from the perspective of the true media landscape as seen by our customers, including mobile, 21 st century marketers will struggle. I think they get social in the sense of when an agency or partner is doing a good job for them, and when they are not. as spokes from the center.

Marketing 96

Marketing Radian6 Blogger Hubspot 96

Sprout Social

AUGUST 16, 2023

To meet the needs of their thriving online community, their social team made the switch from using Social Studio to Sprout Social. By using Sprout’s integration with Salesforce Service Cloud, Casey’s team has improved their response time to guests, reducing it by 90%.

Brands 67

Brands Social Media Management Authentication Software 67

Social Media Marketing

MAY 29, 2013

Each week, I compose a newsletter that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs. These are those links.

Social Media 164

Social Media Yahoo Storify Flipboard 164

Convince & Convert

OCTOBER 22, 2013

I then worked with the design team to create the visuals and we brought Dr. Pete on board to do the research and write the content. For Salesforce, we helped get the Social Success content microsite up and running in a few months, from a standing start. This started as a simple goal to publish a record of Google updates.

Strategy 150

Strategy BuzzStream Content Brands 150