article thumbnail

4 Reasons to Use Social Enterprise Networks for Business


Most people wrongly assume social enterprise networks are simply Facebook for business. This month, I surveyed end users to find out how they draw value from going social. Social enterprise platforms move conversations from someone’s inbox to the public, so management has continuous insight into the team’s progress.

article thumbnail

Why brands transition from Social Studio to Sprout Social

Sprout Social

To meet the needs of their thriving online community, their social team made the switch from using Social Studio to Sprout Social. By using Sprout’s integration with Salesforce Service Cloud, Casey’s team has improved their response time to guests, reducing it by 90%.

Brands 65

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Real Roadblock to Social Business Success

Webbiquity SMM

Stories about how top executives just don’t “get” social media and the concept of social business were common four or five years ago. Employers will need to do some level of monitoring, in order to measure results, share best practices, and incentive employees for social amplification. marketing and HR).

article thumbnail

This weeks #socialmedia tweetchat topic: Engagement Through Customer Service: Your Contact Center & Social Media

Direct Marketing Observations

We hear so much chatter that companies have to be participating in social media. That person is usually born of the marketing or public relations (PR) team and the goal is rather simple: 1. So why don’t we ever hear about social media from the people who are responsible for managing direct customer experiences on a daily basis?

article thumbnail

How These Small Businesses Are Growing Sustainably

Buffer Social

” She pushed back against convention and decided to build partnerships with social enterprise bakeries instead, even though that would slow the company's growth. As Joel shares, “Social networks changing so rapidly has been a challenging place to be within the last five, six years.

article thumbnail

Grow Your Wiki

Buzz Marketing for Technology

Social Enterprise: Interview with 7thFloor Magazine. The current issue of 7thFloor , an italian business magazine, includes an interview with the speakers from the International Forum on Enterprise 2.0. Jun 25, 2008 0. Next , Who is Stewart Mader? 1) author 2) evangelist 3) consultant and public speaker.

Wiki 223
article thumbnail

Social Pros 17 – Maria Ogneva, Yammer

Convince & Convert

When the Green Bay Packers sold shares of their football team, which they don’t allow NFL teams to do anymore, people bought it because they’re fans. When I saw that they were offering shares in the team I got super-duper excited until I read the fine print and saw that it actually wasn’t shares of the team.

Yammer 88