4 Reasons to Use Social Enterprise Networks for Business

Mindjumpers

Most people wrongly assume social enterprise networks are simply Facebook for business. This month, I surveyed end users to find out how they draw value from going social. Social enterprise platforms move conversations from someone’s inbox to the public, so management has continuous insight into the team’s progress. Social enterprise platforms use shortcuts that make relevant conversations easier to find (using the #keyword, for example).

This weeks #socialmedia tweetchat topic: Engagement Through Customer Service: Your Contact Center & Social Media

Direct Marketing Observations

We hear so much chatter that companies have to be participating in social media. That person is usually born of the marketing or public relations (PR) team and the goal is rather simple: 1. So why don’t we ever hear about social media from the people who are responsible for managing direct customer experiences on a daily basis? That’s right, the customer service teams, talk about resources! The experience is what social media is all about.

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Social Pros 17 – Maria Ogneva, Yammer

Convince & Convert

This is Episode 17 of the Social Pros Podcast : Real People Doing Real Work in Social Media. Read on for insights from Maria, and our Social Media Stat of the Week ( this week : are Facebook and Twitter like the Tortoise and the Hare?). Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch. Welcome to Social Pros number 17.

This Week in Social Media – 5/29/2013

Social Media Marketing

Each week, I compose a newsletter that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs. And if you’re on Flipboard, you can get these links in the This Week in Social Media Magazine. Great infographic on the role of social media in disaster response.

An Awesome Interview with the Founder of GovLoop, Steve Ressler.

Social Media Strategery

Home About Me Speaking Legal-ese My Team Gov 2.0 Events Calendar Subscribe: Posts | Comments | Email Social Media Strategery Best Of Best Practices Enterprise 2.0 Development Social Media An Awesome Interview with the Founder of GovLoop, Steve Ressler Mon, Sep 28, 2009 Government 2.0 I think GovLoop will be another complimentary home (specifically a knowledge network) for people to collaborate. and I think there is a great value for informal networks.

How These Small Businesses Are Growing Sustainably

Buffer Marketing

” She pushed back against convention and decided to build partnerships with social enterprise bakeries instead, even though that would slow the company's growth.

Grow Your Wiki

Buzz Marketing for Technology

enterprise 2.0. Enterprise 2.0 Enterprise Wiki. social. social media. International Forum on Enterprise 2.0: International Forum on Enterprise 2.0 is underway here in Italy, and I presented “Cultivating wikis to change the enterprise and improve the bottom line&# this morning. Social Enterprise: Interview with 7thFloor Magazine. Read the full article: Enterprise 2.0: Enterprise 2.0: About. Services. Contact.

Wiki 182

Social Pros 22 – Evan Hamilton, UserVoice

Convince & Convert

This is Episode 22 of the Social Pros Podcast : Real People Doing Real Work in Social Media. Read on for insights from Evan and some social media news from Eric and Jim ( this week : Facebook changes users’ email addresses without permission, LinkedIn offers targeted status updates, and Microsoft acquires Yammer). Social Pros Transcript For Your Reading Enjoyment, Thanks to Speechpad for the Transcription. Welcome to Social Pros episode number 22.