Influencer Engagement: Finding a Fit

Waxing UnLyrical

We ask for specific hashtags to be used, and provide suggested social copy and handles to ensure mission-centric messaging. manual social media searching, local news, niche publications, community events, etc., Guest post by Lauren Lawson-Zilai.

23 (More) of the Best Social Media Guides, Tips and Resources of 2012

Webbiquity SMM

How can marketers make more productive use of their time on social networking sites? How can you make sure your company’s social media policy doesn’t run afoul of employment law? How can you measure (or can you measure) social media ROI ? ” Social Media Tools.

This weeks #socialmedia tweetchat topic: Engagement Through Customer Service: Your Contact Center & Social Media

Direct Marketing Observations

We hear so much chatter that companies have to be participating in social media. So why don’t we ever hear about social media from the people who are responsible for managing direct customer experiences on a daily basis? The experience is what social media is all about. Contact centers are traditionally very strong with telephone support so incorporating online social media into contact centers is certainly a challenge.

Grow Your Wiki

Buzz Marketing for Technology

enterprise 2.0. Enterprise 2.0 Enterprise Wiki. social. social media. International Forum on Enterprise 2.0: International Forum on Enterprise 2.0 Social Enterprise: Interview with 7thFloor Magazine. Enterprise 2.0: About.

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