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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

MARCH 28, 2012

Something like what TopGuest is doing for hotel guests – rewarding customers when they check in to properties – or how Virgin America’s Elevate program rewards their customers with miles by checking in when they arrive at the airport. Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.

CSR 128
CSR Airlines Loyalty Hashtag 128
article thumbnail

Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

MARCH 28, 2012

Something like what TopGuest is doing for hotel guests – rewarding customers when they check in to properties – or how Virgin America’s Elevate program rewards their customers with miles by checking in when they arrive at the airport. Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.

CSR 127
CSR Airlines Loyalty Hashtag 127
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