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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

While customers are on hold brands could pipe in key messages through the phone that customers could post to their Twitter account (or other social media accounts) with a matching program hashtag (to get credit). Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.

CSR 127
article thumbnail

Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

While customers are on hold brands could pipe in key messages through the phone that customers could post to their Twitter account (or other social media accounts) with a matching program hashtag (to get credit). Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.

CSR 126
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Top 7 Social Media Competitor Analytics Tools For Marketers And Agencies

Keyhole.co

With hashtag tracking, you are able to find the most impactful influencer accounts before your competitors. Connects all social media platforms – By connecting with the APIs of social platforms, it updates all the metrics, thereby eliminating the need for manual data entry. Image Source. When to use the tool.

article thumbnail

Top 7 Social Media Competitor Analytics Tools For Marketers And Agencies 

Keyhole.co

With hashtag tracking, you are able to find the most impactful influencer accounts before your competitors. Connects all social media platforms: By connecting with the APIs of social platforms, it updates all the metrics, thereby eliminating the need for manual data entry. This lets you track all the KPIs in one place.