Remove CSR Remove Engagement Remove Process Remove Social Networking
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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. gamers ages 10 to 65, play games on social networks or casual game websites. A gamer can dream!

CSR 129
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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. gamers ages 10 to 65, play games on social networks or casual game websites. A gamer can dream!

CSR 128
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In Time of Social Media Crisis – How Do You Respond?

Mindjumpers

When Greenpeace revealed that Nestlé used palm oil in some of their products, bought from companies destroying Indonesian rainforest, there were many people who engaged themselves in the campaign and criticized the company on their Facebook Page. Time will tell how the environmental process will end up.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Take a look at the company’s philanthropic endeavors and cause-related initiatives, especially in the area of Corporate Social Responsibility (CSR). Be Committed to CSR As mentioned, it’s critical to be transparent when it comes to a company’s CSR program, especially when harnessing social networking platforms.

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An Unorthodox Way to Gain Brand Awareness: The Beren Dilemma

Techipedia: Tamar Weinberg

For the next part of the process, it was crucial to obtain the most signatures. Promote your petition on social networks: “An easy way to spread the word about your petition is to post it to your social networks and encourage your friends to do the same.” Here are the highlights of change.org’s suggestions.

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Where Does 'Transparency' Fit In The New Social Media Marketing Model?

Diva Marketing Blog

Jim Alexander (No link given) - As long as the client is willing to own the consequences of engagement by proxy I don't think the identity of the content authors need be an issue. Whittemore - It's been fascinating to observe the process of evolution from traditional to social, and what it takes to get immersed in the social aspect.