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Enterprise 2.0 Conversations

The Marketing Blog

While I would highly recommend all the ’5′ posts, here are some interesting pieces that I really like: “If there is no “R”, then the “I” becomes a “C” and that cost is always going to be too high.” Enterprise 2.0 I think ROI should always be a consideration but I don’t think it should be the only consideration. [In

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Nonprofit Webinar Series – Social Fundraising

Janet Fouts

E vonne Heyning shares her gifts as a transmedia producer, educator and connector for causes and social enterprises. Evonne Heyning, interactive producer for Tech Soup will share her insights for using video to communicate your message and engage users. Register Here: https://www3.gotomeeting.com/register/730428078.

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Why brands transition from Social Studio to Sprout Social

Sprout Social

At Sprout Social, enterprise-grade security practices are baked into our processes and product, with tools like: Multi-factor authentication : Use apps like Google Authenticator and others to implement the Time-based One-time Password Algorithm (TOTP) or HMAC-based One-time Password Algorithm (HOTP) for generating passcodes.

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This weeks #socialmedia tweetchat topic: Engagement Through Customer Service: Your Contact Center & Social Media

Direct Marketing Observations

Every executive understands the numbers associated with keeping a customer versus the cost of acquiring one, yet Service rarely has a seat at the executive table. Contact centers are traditionally very strong with telephone support so incorporating online social media into contact centers is certainly a challenge.

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What is in a network access agreement?

Writtent Blog

In no event shall Seller be liable for indirect or consequential damages, including but not limited to loss of production, profit loss, personnel costs, loss of opportunities and/or damage to any third party, arising out of or in connection with the goods sold under the contract. Want more information?For

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