Conversation Findability Retail Social CRM 
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APRIL 17, 2012
If you ask someone what social media is, they will inevitably say that it's all about the conversation. I'm no longer bullish on this notion of conversation within social media. Once at the retailer's site, 53% purchased the product they learned about through their friend's comment.
Techipedia: Tamar Weinberg
JANUARY 26, 2011
When the Cluetrain Manifesto was published in 1999, it signaled a paradigm shift: markets are conversations. Today, the online space and affordability of web hosting and domain names has helped create billions of conversations about your brand, your industry, and critical key players in your space. What are your goals of social media?
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