How to Cut Costs with Your Own Support Community
Techipedia: Tamar Weinberg
JUNE 19, 2012
Designating a community manager to monitor activity is a necessity, but that doesn’t mean your manager has to be involved in every conversation. To wipe startup costs, check out a free open source solution like phpBB. Seed the community with helpful content to get conversations rolling and designate a few areas for topical discussion.
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