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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

Social network depth: As the networks continue to evolve, we’re working hard to provide the most up-to-date channel capabilities. And, with both customers and reps working remotely, brands suddenly need more out of their customer service tools. Brand Growth (impressions). Inbox updates. Making admin easy.

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Five Social Media Predictions for 2010

Socialized

A few AR applications have been rolled out by progressive marketers and other organizations this year, but 2010 will be the year AR explodes. Some of the most interesting applications will be outside of marketing and promotion. Geekspeak marketing and lack of public awareness will hold AR back.

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The FASTForward Blog " Managing Personal Knowledge: Setting a Foundation for Transformation? : Enterprise 2.0 Blog: News, Coverage, and Commentary

Buzz Marketing for Technology

Old Media meets Social Media - KETC and the Mortgage Crisis - On the edge of launch. New Open FAST-SharePoint Search Bits Post @ MSFT Codeplex. Personal Branding. SharePoint. Social Computing. Social Media. Social Media Summit. Social Networking. Social Objects. Andrew McAfee.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

3) Cross functional participation is important - but consensus is only a “nice to have&# : Much of the long range benefits from doing this work brilliantly accrues from driving cross functional execution(Marketing/Support/Business Units). I think the same is true for the bevy of social tools. Go join that! Josh: Good point.

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Social Pros Podcast – Justin Levy, Citrix Online

Convince & Convert

Social Pros Transcript For Your Reading Enjoyment. We’re here on Episode 3 of Social Pros with my trusty digital marketing and social media sidekick, Eric Boggs from Argyle Social. Eric : Nobody can kill the goose that lays the golden egg faster than a marketer. Jay : Hey, it’s Jay.