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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. You have the opportunity to build a library of content populated largely by your own customers. But good communities are more than support channels.

Cost 135
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The Audacity of Free: The Products and Services Edition

Techipedia: Tamar Weinberg

Consequently, I got chewed out both on Twitter and following that on her own blog, telling me that I should have responded nicely and recommended the library. Do you have any system that has worked? I know everyone does it a bit differently… Reply Tamar Weinberg July 29, 2010 at 9:16 am And another amen!

Products 267
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Advice for a New Internet Marketer (or How to Spot Internet.

Techipedia: Tamar Weinberg

Users submit timely news articles to Sphinn, and the community votes up the best stories to appear on the front page. SEOmoz PRO : SEOmoz PRO features a rich library of informative guides, a myriad of tools, and a strong active and close-knit community. We’d exchange greetings when we passed in the dormitory hallways.

Marketing 240