Oktopost

AUGUST 10, 2023

Sentiment Analysis Did you know you can generate key insights into your brand’s reputation, strengths, and weaknesses from social media? Once you start looking at it, sentiment is one of those key metrics you’ll wonder how you coped without for so long. With the right tools, you can. Don’t let it slip to the sidelines.

Social Media 62

Social Media UGC B2B Sentiment 62

Sprout Social

JUNE 12, 2023

Make use of analytics tools to automate this process and gain deeper insights. Organize training programs, seminars or workshops that help employees understand your customers and how to serve them better. For example, if customer loyalty is important, NPS might be a good metric to track.

Strategy 133

Strategy How To Metrics Loyalty 133

Hootsuite

MARCH 31, 2020

Analytics is an umbrella term used to describe both social analysis tools and the information those tools provide. Most social networks include their own analytics tools to help businesses analyze how well their posts are doing for metrics such as reach, engagement, and follower growth. Sentiment analysis. Dashboard.

List 145

List Social Media HootSuite URL 145