Dave Fleet

JULY 5, 2010

In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space. Sysomos offers three core services: Sysomos MAP – a web-based, enterprise-level social media monitoring tool. Strong analytics. Acquired by. Jive Software. January 2010. February 2010.

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Proactive Report

DECEMBER 18, 2009

Social Media Tools For 2010. If you plan to increase your use of social media in the new year here are 5 tools that can help you be more effective. RSS feeds are the blood vessels of the social web. Feeds make it possible for your content to join the content stream on the social web. A Social Media Newsroom.

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Proactive Report

JUNE 24, 2010

We know by now that we have to listen before we jump into social media. You can do some keyword research to see what phrases people are searching for, or look into your own analytics to see what words and phrases people search to find your website. There are other free tools that can help you listen to conversations.

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