Everything You Need to Know About Ecommerce Chatbots in 2022
Hootsuite
SEPTEMBER 30, 2022
Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. Most messenger bots integrate with WhatsApp, Instagram, Facebook Messenger, and Google Business Messenger. This is a missed opportunity to create brand loyalty and land a sale. billion by 2025 ? Offer post-sale support.
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