5 Data-Backed Social Media Trends You Need to Know for 2019
Buffer Social
JANUARY 2, 2019
Stories and rise of ephemeral content across social networks , which I’m sure we’ll see a lot more of in 2019, is capturing the hearts and minds of audiences everywhere. Many experts predict that by 2020, more than 80% of all customer service interactions will be powered by AI bots. Rise of social media TV and vertical videos.
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