Remove 2018 Remove Airlines Remove Brand Monitoring Remove Company
article thumbnail

Everything You Need To Know About Social Media Monitoring

Keyhole.co

Monitoring social media is like listening in on discussions at a busy market in the digital realm. It involves actively monitoring, evaluating, and listening to what people are saying on various social media platforms about your company, your rivals, and your sector. The company responded right away and openly.

article thumbnail

7 Steps For Effective PR Crisis Management In 2023

Keyhole.co

Will this spoil your brand’s image? Can it lead to the loss of trust (inside or outside the company)? Roughly 62% of companies have such a crisis plan, but 40% have never conducted a crisis exercise. Track your online reputation regularly Continuous brand monitoring is a must-do preventive measure against PR crises.