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New Study Reveals Consumer Attitudes Toward Customer Support During Holidays

The Realtime Report

New Study Reveals Consumer Attitudes Toward Customer Support During Holidays. ” Other key findings include: Telecoms and airlines are viewed as providing poor support : 39% of survey respondents report that the telecommunications industry is the worst for customer service, followed by airlines at 20%.

Study 79
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B2B Testimonials: Seven Things to Do When Clients Won’t (or Can’t) Talk

Webbiquity SMM

Many large companies and government agencies refuse to provide testimonials, authorize news releases or participate in case studies simply as a matter of policy. Blind case studies: write those case studies, just use generic descriptors (e.g., “a large telecommunications firm”) in place of the actual client name (e.g.,

B2B 189
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12 CEOs You Should Be Following on Social Media

Social Media Strategies Summit

That same study reveals that 74% of people who read financial publications would trust a “connected leader” more than one who doesn’t use social media as part of their work. Strive Masiyiwa is a Zimbabwean businessman and philanthropist who founded the telecommunications firm Econet Global. Only 12% disagree. Strive Masiyiwa.

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How a Global Telecoms Giant Uses Talkwalker Social Listening for Crisis Management

Talkwalker SM

Deutsche Telekom is one of the world’s largest telecommunications companies with operations spanning over 156 million mobile customers, 29 million fixed-network lines, and more than 18 million broadband lines. Here are just a couple of highlights from the study. The Situation Room – Powered by Social Listening.

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B2B Testimonials: Seven Things to Do When Clients Won’t (or Can’t) Talk

Webbiquity SMM

Many large companies and government agencies refuse to provide testimonials, authorize news releases or participate in case studies simply as a matter of policy. Blind case studies: write those case studies, just use generic descriptors (e.g., “a large telecommunications firm”) in place of the actual client name (e.g.,

B2B 101
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A Life Without Technology

Twist Image

If you study history, many of the same arguments that are made as to why the Internet is ruining our society and culture can be found when we first saw the introduction of public speaking, the printed word, telecommunications and on and on. telecommunications. blackberry. business column. comic books. communication. occupation.

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How More Calls and Conversations Will Provide You with Strategic Business Intelligence

Techipedia: Tamar Weinberg

And, according to a study by Infosurv, Inc. A simple but powerful response device – think 1-800-FLOWERS ® or 1-800-GOT-JUNK ® – translates into significantly more leads and sales for your business and will set you on the path to a healthy ROI. respondents had a 75.4% average higher recall rate of vanity numbers over URLs.