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Building Loyalty Beyond Reason

Twist Image

This combination of customer data captured at the business level and people self-identifying themselves in spaces like Facebook , Twitter , YouTube and Pinterest creates the perfect storm for brands to leverage the power of social commerce and the value of a strong loyalty program. Making The Loyalty Leap. loyalty marketing.

Loyalty 102
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Top Five Social Media Must Knows: The new Google News

Sherrilynne Starkie

This week's top 5 social media must-knows include Hootsuite and Pinterest, Google News and AI, New Buttons for Instagram, Facebook user loyalty and new features from WhatsApp. And Instagram is testing quick replies, so businesses can easily to respond to common questions about topics such as business hours or shipping rates.

News 170
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Scaling Your Business: How to Grow Your E-Commerce Sales

The Realtime Report

Adding a privacy policy. An app will not only drive sales, but it could help your brand to increase customer loyalty. Visitors might want to receive many answers to their questions before they place an order on your website. Paypal Verified, McAfee Secure, and Verified and Secured). Providing a third-party payment gateway (e.g.

Badge 180
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The pros and cons of social media

Sprout Social

While social media is, without question, necessary for your business, there are pros and cons that brands and social professionals must grapple with. Answering questions, responding to comments and acknowledging complaints may seem simple. It’s created an “always-open forum” for constituents’ to voice their questions and concerns.

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8 Things To Know About Social Media Compliance

Keyhole.co

These cover areas like data privacy, advertising, and intellectual property. Customers will trust you to behave in the right way, boosting brand loyalty. Today, topics like data privacy are often making the news. Some regulations – such as data privacy and protection laws – have painful fines attached.

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Post Performance Report: Brands transforming social customer care

Sprout Social

Each of these brands deliver A+ customer care , which translates to increased awareness, brand loyalty, positive sentiment and revenue. Their team responds to customer needs thoroughly and professionally—while protecting consumer privacy and remaining compliant. And that includes on their service channel of choice: social media.

Report 64
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Does Facebook Anonymous Login Encourage Brand Trust?

Convince & Convert

If you allow users to use an app or access content without giving up their privacy, and then clearly explain the features and capabilities they’ll receive when they share more of their data, then it could be a great way to bolster the top of your funnel while creating opportunities to build a deeper relationships with them in the future.

Brands 143