Ignite Social Media

OCTOBER 19, 2020

It’s the end of the year, and social media RFPs are coming out fast and furious! A social media RFP is supposed to be an organized and methodical way of gathering bids from agencies you are interested in working with. Also, the questions in a social media RFP can be redundant and lengthy.

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RFP Issues Questions Social Media 91

Hootsuite

FEBRUARY 24, 2021

What are the most common social media questions marketers get asked? We put the question to our LinkedIn community and based on the responses one thing is clear: There’s a lot of people out there who don’t know what social media marketers do. Can social media really be a full-time job?

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Questions Social Media HootSuite Marketing 141

Social Media Strategies Summit

JULY 12, 2023

In this article, we’ll pull out key points from a presentation given by Adam Durfee , Social Media Campaign Director at government and non-profit marketing agency Boncom , who uses case studies featuring two real-world public awareness campaigns to demonstrate how marketers can inspire change in audiences. It’s self-guided.

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Campaign Social Media Case Study Training 208

Socialized

FEBRUARY 10, 2021

Social Media is a jungle of millions of people who are ready to connect to you. In this article, we have jotted down seven questions that you must ask your audience before building a relationship with them. How to decide an appropriate persona of the customer and myself for using Social Media?

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Questions Social Media Social Networking Metrics 130

SocMed Sean

JULY 16, 2020

Do you need to get in contact with Pinterest customer support to address an issue with your account? The post [SOLVED] How Do I Contact Pinterest Support When I Need My Questions Answered? appeared first on SocMedSean - Social Media Sean. Here are some ways to contact the Pinteres support team.

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Questions Issues Team Social Media 246

Convince & Convert

DECEMBER 6, 2023

And it’s exactly why you should focus on providing holistic customer service through social media. On social media, most customers just want to be heard and understood. Not sure how to provide great customer support via social media? 13 Social Media Customer Service Stats You Must Know 1.

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Social Media Hubspot Statistics Survey 145

Hootsuite

JANUARY 24, 2024

Picture this: You’re in the middle of a social media crisis (oh no!), All you and your team need to do is grab a social media customer service template and hit Reply All. Even if you’re not in crisis mode, templated responses or messages can save you tons of time and improve your social media customer service.

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Template Templates Social Media HootSuite 101

SocMed Sean

JULY 3, 2019

SocMedSean - Social.Media.Sean [ANSWERED] Troubleshooting Facebook Issues Like “No Photo Description Available” Or Photos Not Displaying Okay, I have had several questions today about this one. The reality is Facebook, and therefore Instagram and WhatsApp are experiencing issues today.

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Issues Facebook Instagram Sites 242

Ignite Social Media

DECEMBER 14, 2020

In a year where 90% of social media plans were thrown out the window, we’re still trying to predict what major occurrences will happen in the months ahead. Below our agency has broken down several 2021 social media predictions, accompanied by valuable resources designed to help you set the foundation for your 2021 strategy.

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Social Media Influencer Instagram API 203

Sprout Social

FEBRUARY 1, 2024

Most marketing professionals constantly grapple with two questions: What do our customers actually want and how can we turn them into our biggest champions? Social listening plays a vital role in this area. Social listening can help them learn if it’s an isolated post or requires deeper investigation.

Social Media 110

Social Media Sentiment Loyalty Microsoft 110

Hootsuite

AUGUST 29, 2023

Facebook auto reply is the solution every busy social media marketer or swamped customer service agent needs. They also ensure that nothing slips through the cracks and that your team is in the loop with every social interaction. Source: HEB on Facebook Customer service inquiries Social media customer service is here to stay.

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Issues HootSuite Facebook How To 87

Idaconcpts

JANUARY 17, 2014

As a freelance marketer specialized in the digital space, I get asked almost on a daily basis about whether or not a business should get into social media. The problem with this question is that it is the wrong one to ask. The right question to ask is: “Are our customers trying to contact through social media?

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Questions Social Media Hotels System 153

Social Media Strategies Summit

MARCH 18, 2021

If I asked you to tell me about social media marketing, you’d probably describe an e-commerce brand promoting its products. Or maybe a B2B company using social platforms to generate leads. But those aren’t the only use cases for social – far from it. Department of Defense. Federal Emergency Management Agency.

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Social Media Transportation Feed Feedly 279

Keyhole.co

NOVEMBER 11, 2023

Social media, while certainly still behind organic search, is now the fastest growing content distribution channel around the world. Over the years, this great shift means that much of the news we consume is being found thanks to the various social channels available to us. How can organizations advantage of this?

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Social Media Strategy Organization Hashtag 98

Ignite Social Media

JULY 13, 2021

Social media is meant to be one thing and one thing only – and that’s social, right? This may not be surprising if you work in social media since this trend with needing customer service on social has been growing very quickly, especially over the past year.

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Social Media Brands Startup Loyalty 210

SocMed Sean

JANUARY 21, 2019

SocMedSean - Social.Media.Sean The KISS Method For Determining Social Media ROI Attend any corporate meeting on social media initiatives and it’s likely that you’ll hear a question or two along the lines of “how is this selling us more product” or “what’s the ROI on these activities”?

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ROI Social Media CSR Knowledge Base 269

Ignite Social Media

APRIL 8, 2022

It’s so easy to grab music, sounds or images on social media and reuse them. As you use social media platforms to build your brand, you shouldn’t overlook the legal consequences that might arise. Fair Use in the Social Media Age. Photo by Giammarco on Unsplash. TikTok even encourages it.

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Fair Use Social Media Meme Public Domain 215

Akamai Marketing

NOVEMBER 10, 2011

While using social media for business purposes has been around for the better part of 5 years now, we’re reaching a place where businesses are starting to ask “what should I be doing with social media?” ” Its a fair question. Why Social Media? Do we have a PR issue to overcome?

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Questions Social Media ROI Domain Name 192

Socialmedia.biz

DECEMBER 12, 2020

Social media has taken the world by storm, with billions of people using it on a regular basis. Some of the ways that social media helps in building brand credibility include: . Using different platforms, such as search engines and social media, greatly enhances the number of people you can reach.

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Social Media Brands Instant Messaging Upcoming 185

Sprout Social

JANUARY 9, 2024

According to The Sprout Social Index™ , consumers across age groups agree the most memorable thing a brand can do on social media is respond to customers. Evolving your social strategy to meet consumer demands requires you to listen better, scale your customer care efforts and integrate your social and customer data.

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Social Media Sentiment Data Team 125

Adam Sherk

MARCH 8, 2012

For most publishers social media has earned itself a prominent seat at the audience development table. However many still face issues with strategy, execution and incorporating social into a cohesive program. Here are eight social media questions that publishers should be asking themselves: 1.

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Publishing Questions Social Media Activities 215

Ignite Social Media

AUGUST 2, 2023

But now that we’ve had more time to understand it, there are some strong benefits to using this generative AI technology as a social media agency. Will Generative AI Take Social Media Jobs? How Can We Use Generative AI as Social Media Marketers? How Will Generative AI Impact the Future of Social Media?

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Social Media Marketing Microsoft Software 144

Sprout Social

JANUARY 3, 2023

More than ever, companies need to bleed every ounce of impact out of their social media. Social isn’t just about awareness anymore. To stretch social media’s impact in your organization, set up a continuous feedback loop to collect and analyze data from your customers and stakeholders.

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Collaboration Social Media Team Sentiment 122

Hootsuite

APRIL 19, 2023

These social snafus often come down to a misunderstanding of unspoken social media etiquette. Social media can seem informal, but if you’re not posting on your personal account, you still have to follow a few rules of engagement. What is social media etiquette, and why does it matter?

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Social Media HootSuite How To Reputation 145

Ignite Social Media

AUGUST 24, 2020

The social media landscape has changed over the last several months, especially when it comes to the expectations of social media community management and customer care. If your brand has experienced higher volumes of customer care issues coming in on social media recently, you aren’t alone.

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Social Media Sample Samples Guidelines 171

Sprout Social

MAY 24, 2022

Ten-cent text messages, AIM chat rooms with your best friends and glittery MySpace pages with bulletin boards are just a few nostalgic elements from the early days of social media. Soon enough, features like direct messages and @-mentions arrived, changing the trajectory of social media forever. So what’s next?

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Social Media Marketing Social Media Management Issues 131

Sprout Social

OCTOBER 27, 2022

These ease your customer support teams’ workload, but they don’t always cater to the needs of your customers—especially if they have a unique or urgent issue. Social media. The number of US social media users is expected to surpass 308 million in 2023 (up over 6 million from 2022 projections). Can you help?

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Statistics Social Media Brands Issues 110

Hootsuite

MARCH 2, 2023

Are you looking to automate DMs on social media and live the good life, never having to manually reply to an FAQ again? After reading this blog post, you’ll know what automated DMs are, all the ways they can help you, and how to do it on your favorite social platforms. Well, thank goodness you found this article.

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Social Media How To Discount FAQ 131

Ignite Social Media

OCTOBER 30, 2020

Social media networks have gained a lot of criticism over the years for what they deem inappropriate or flag as an asset that doesn’t comply with their ad policies and content guidelines. Some of these issues relate to technical formatting, some relate to politics and other sensitive topics.

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Policies Social Media Guidelines LinkedIn 153

Social Media Strategies Summit

DECEMBER 7, 2023

She shared her findings with an audience at our 2023 Social Media Strategies Summit Higher Education Virtual Conference. She analyzed the data to devise four key strategies that higher education social media leaders can use to become the change agents their campuses desperately need. What Is the Enrollment Cliff?

Social Media Management 147

Social Media Management Social Media Education Collaboration 147

agora pulse

JANUARY 13, 2021

A good social media caption has the power to attract, engage, and convert fans. In this article, we’re going to look at how to write captivating captions for social media and which brands are doing captions very well. Benefits of Great Social Media Captions . Keep your social media captions simple.

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Social Media Engagement Tips Hashtag 191

Hootsuite

MAY 16, 2023

In the age of social media visibility and virality, what people say about you can speed its way to millions of people. And that’s why social media reputation management is so important. Bonus: Download a free guide to learn how to use social media listening to boost sales and conversions today.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Ignite Social Media

DECEMBER 10, 2020

2020 has created many challenges for the average person, but it may have created even more challenges for social media community managers across the nation. As stay-at-home orders went into effect, consumers took to social media to express themselves and engage with others in their communities.

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Communities Social Media Tips B2B 176

Sprout Social

DECEMBER 5, 2022

Ah social media. As social media platforms have changed over the years (RIP, Vine), so too have the pros and cons of social media. Not so long ago, brands and executives were still wondering whether they should be on social media at all. Why social media is good. It’s corn. ??

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Social Media Crowdsourcing Privacy Comparison 140

Sprout Social

OCTOBER 11, 2022

Whether you’re in PR or a Social Media Manager, knowing how to navigate online interactions is important. Managing social media moderation is especially critical to plan ahead for as news becomes more continual and even more immediate. What is social media moderation? Enter social media moderation.

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Eventful Social Media How To Sports 115

Ignite Social Media

JUNE 23, 2020

The year 2020 has been an interesting year, and has had social media marketers asking more often than not, “should we pause our paid media and hold publishing content?”. It’s certainly the right question to ask. Step One: Pause Everything. Step Five: Create a Back-Up Plan.

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Social Media Influencer Publishing Eventful 190

Ignite Social Media

APRIL 12, 2022

We recently came across a press release that surprised us with the following headline: Salesforce and Sprout Social partner to manage full social media presence. As a social media agency , we work in various Social Media Management (SMM) tools for our clients. What Does This Partnership Really Mean?

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Questions Press Release Compete Tools 78