Several times a month I learn that one of my friends on Facebook has been hacked. Here are some simple practices that will help to prevent that from happening. 1 – Enable HTTPS. When you bookmark the URL for Facebook or any of your other social networks, be sure to use HTTPS instead of HTTP. This encrypts your communications. In fact, you will have to temporarily disable this feature any time you give access to a new application. That alone should give you confidence that you have achieved a greater level of protection. 2 – Disable Online Chat. Until tomorrow,  Jeff. MORE >>

At the end of last year, I wrote a blog post predicting the top marketing trends for 2011. ve been amazed that it continues to be one of our most read postings, year-to-date. really don’t know other than many of you might want to check on how I’m doing with my predictions. Just like sportscasters who make predictions for the coming weeks games and give reasons on Monday why they shouldn’t be held accountable, I’ll revisit my top 10 now (perhaps so I don’t look so foolish at the end of the year when some don’t seem to be panning out MORE >>

This post isn’t meant to criticize our culture or our organizations. Neither is it meant to be a rant which is the outcome of frustration while dealing with a service provider! It is a reflection of an observation which explains the behavioral patterns of organizations in India when coordinating with their customers! Perhaps this isn’t for the first time that we’re talking about the soft issue of “Customer Service&#. In my opinion, our key learning from this experience is the existence of mind-set difference. The other problem was limited options that we had in India. MORE >>

Interesting, isn’t it? Social media can be such a fantastic place – full of thoughtful, intelligent people.  Fun people. So thoughtful, fun and intelligent that its easy to imagine the whole world is cheering you on. Its easy to imagine that the social sphere or your blog are simply just an adult playground of cool people.  THEN it happens: SLAM BAM a snarky comment or worse, an outright attack. Suddenly, the social sphere doesn’t seem so warm and fuzzy. really admire them both. First Rule of Fight Club is Not To Talk About Fight Club. We can only control our own responses. MORE >>

This guest post is by Matt Krautstrunk. Dr. Seuss is perhaps one of the most pronounced authors of all time. He wrote short stories that not only captivated the minds of our younger generation, but taught us valuable life lessons. In a world where so much information is being passed around on the web, it may help us by taking in some simple Seuss. Photo Credit. Sometimes the questions are complicated and the answers are simple.” Dr. Seuss throughout his life can teach us lessons with his quotes, but also with his personal life story. “The more that you read, the more things you will know. MORE >>