Remove category email-marketing
article thumbnail

14 Customer Service Metrics to Track and What They Mean

Hootsuite

Customer service metrics enable companies to track their support efforts in an on-demand, multi-platform world. Customers expect to receive support wherever they look for it, from a company’s website to its Twitter account. To keep up, it’s crucial to track the customer service metrics that matter.

Metrics 138
article thumbnail

Instagram Stories Analytics: How to Measure the Metrics that Matter

Hootsuite

Learn how to measure Instagram Stories analytics and which metrics to track so you can optimize Stories to achieve your goals. Only basic Interaction and Discovery metrics are viewable. In addition to standard Instagram Story analytics, you can track Product Page Views and related metrics. Start here. Source: Creator Studio.

Metrics 145
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to optimize your marketing budget: Do more with less

Sprout Social

Marketers are finding it increasingly difficult to set the right budget, optimize it and keep the leads flowing. Managing social media and other marketing channels in this economy can be challenging. If you didn’t have metrics in place last year, now is the perfect time to implement them based on your company’s overall goals.

Marketing 132
article thumbnail

Competitive monitoring: tracking the competition to stay ahead

Sprout Social

As more companies adopt an omnichannel approach to engage with customers, keeping up with competitors can be challenging. What’s their email marketing strategy? This includes keeping tabs on your competitors’ social media activity, pricing changes, marketing campaigns, product launches and more.

article thumbnail

What We’ve Learned Launching a New Product as an 11-Year-Old Company

Buffer Social

We love reading stories about a start-up candle company growing revenue by 5x on social , and a brand that gained 400,000 followers in its first four years. We’re so happy with these metrics and love seeing so many new Start Pages shared on Twitter every day. Focus is vital when bringing a product to market.

article thumbnail

How to use Google Analytics for stronger social media reporting

Sprout Social

Brands need the context social media metrics provide to meet today’s dynamic consumer space and take their business to the next level. That’s why leaders from more than 700 companies surveyed in the 2023 State of Social Media Report revealed that 85% of their business decisions were strongly informed by social data and insights.

Analytics 140
article thumbnail

Blog Metrics: Why You Need to Stop Focusing on ‘Vanity’ Stats

ProBlogger

The post Blog Metrics: Why You Need to Stop Focusing on ‘Vanity’ Stats appeared first on ProBlogger. While having lots of page views, sessions, fans, followers and even email subscribers may feel good, they don’t actually tell you anything about the health of your blog. Give you their email address (subscribe).

Metrics 49