Hootsuite

MAY 6, 2024

This can include direct messages , public comments, comments on social ads, questions, @mentions, hashtags, and social customer service requests. It does offer some chatbot support, but only for Facebook and X (formerly Twitter). Note that Simplified’s social inbox tool does not include messaging on X (formerly Twitter).

Tools 75

Tools HootSuite Team Social Media 75

agora pulse

NOVEMBER 10, 2020

With Agorapulse analytics, you can gauge performance by profile, post, or hashtag and use audience and scheduling data to improve your social media strategy. Analisa is an analytics platform that uses artificial intelligence (AI) to evaluate social media profiles and hashtags. Social media channels. Pricing: Starts at $99 per month.

Analytics 179

Analytics Social Media Tools Price 179

Keyhole.co

MARCH 9, 2023

Keyhole offers social media listening and analytics for Twitter, Instagram, Facebook, YouTube, and other online media sources all in one easy to use dashboard. Using social listening, you can conduct in-depth sentiment analysis and understand how your audience feels about your brand, certain features, or if there’s anything noteworthy.

Tools 84

Tools Sentiment Hubspot Price 84

Hootsuite

MARCH 15, 2021

If someone mentions your name in conversation, maybe your curiosity is piqued a little — but you should be more than a little curious when it’s your brand that’s getting Twitter mentions. Twitter mentions are a key way customers interact with brands on the platform. That’s why it’s important that you get a handle on Twitter mentions.

Twitter 145

Twitter HootSuite Notification Analytics 145

Sprout Social

OCTOBER 25, 2022

Combine positive brand sentiment with high brand recognition and you get fans. Sentiment summary measures how people are feeling about your brand and whether or not it’s trending positively. For example, check out how Hinge has their Twitter profile set up. Collaborate with other brands. Harness the power of hashtags.

Strategy 129

Strategy Brands Hubspot Survey 129

Keyhole.co

JANUARY 17, 2024

So, when we delve into social listening, we’re exploring the “why” – the motivations and sentiments that drive the online discourse. You need to gauge and analyze the overall sentiment of online conversations related to your brand. Spotify has nailed social listening with its @SpotifyCares account on Twitter.

Sentiment 52

Sentiment Analysis Brand Monitoring Trends 52

Sprout Social

AUGUST 17, 2022

These engagements include @ mentions , comments, #hashtags and keywords related to your brand. . For starters, our platform keeps track of mentions, comments and keywords across multiple networks including Instagram, Facebook, Twitter and TikTok. The platform can also detect trending hashtags that relate to your brand.

Campaign 123

Campaign Social Media Tools Hubspot 123

Sprout Social

MAY 24, 2022

Instead of relying on placements in digital or print media, they began making statements directly from their Twitter account. Collaborating with someone who shares your brand values can get your business in front of new eyes through a friendly face. The goal of earned media is to ensure sentiment around your brand is positive.

Sentiment 96

Sentiment Metrics Hashtag Review 96

Unmetric

AUGUST 28, 2019

About 30% of the tweets that mention brands neglect to use their Twitter handles. . Social media monitoring is the process of gathering information on your brand’s mentions, share of voice, sentiment, and more. Instant alerts of your brand mention along with sentiment analysis help you react to them with real-time insights.

Social Media 101

Social Media Tools Sysomos Sentiment 101

Sprout Social

JUNE 7, 2023

In this guide, you’ll learn how to build an exceptional brand experience with a step-by-step brand strategy framework that adapts to your customers’ needs, plus social listening examples that show how sentiment mining drives ongoing customer growth and retention. What is brand experience?

Brands 111

Brands Sentiment How To Analysis 111

Keyhole.co

DECEMBER 13, 2023

These are taken from Facebook, Instagram, Twitter, YouTube, Reddit pages, and even blogs and forums. Platforms supported: TikTok LinkedIn Instagram Twitter YouTube Facebook Pricing: Keyhole’s pricing starts from $63/month for individuals and small businesses. The Business package starts at $739/month.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Sprout Social

JANUARY 18, 2022

While there are a ton of creative ways to use social listening , there are two use cases that can help you refine your strategy: audience insights and brand sentiment. . Social listening for brand sentiment. That’s why being able to understand and unpack brand sentiment in real time is an essential corporate communications skill. .

Skills 126

Skills Sentiment Team Press Release 126

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features. Stay on top of any keyword or hashtag with Keyhole’s robust tracking capabilities.

Industry 52

Industry News Google Brands 52

Sprout Social

FEBRUARY 20, 2020

While your brand’s social media team will most likely drive your organization’s listening efforts in a tool like Sprout Social, building a listening strategy that works org-wide requires collaboration. Improve sentiment around customer service. Did the same sentiment come up often? — G2 (@G2dotcom) February 3, 2020.

Strategy 118

Strategy Sentiment Social Media Management Analysis 118

Keyhole.co

NOVEMBER 6, 2022

Keyhole is a social media analytics solution allowing you to track hashtags and keywords to monitor relevant conversations online. It will also give you key analysis into relevant topics, sentiment analysis, demographic breakdown, and surface the top influencers in the conversation. Price: Custom. Reputation.

Tools 52

Tools Social Media Sentiment Price 52

Sprout Social

MARCH 7, 2022

If you’re only conducting biannual brand perception surveys, you could be missing meaningful shifts in audience sentiment. Twitter Brand Surveys. On Twitter, brands aren’t just part of the fun. Seven out of 10 Twitter users even say that “Brand Twitter” is one of the best parts of being present on the network.

Survey 91

Survey Brands Sentiment Template 91

Keyhole.co

DECEMBER 22, 2022

They have a powerful presence on Instagram, Facebook, and Twitter, amongst other platforms, with highly engaging content that appeals to their followers’ interests. Here’s a look at their followers on their main account: Instagram: 252 million Facebook: 36 million Twitter: 9.58 Source: Nike (Twitter). Nike on Twitter.

Social Media 59

Social Media Strategy Collaboration Analysis 59

Sprout Social

JULY 12, 2022

It is one arm of an effective crisis management strategy, and typically involves multiple internal teams (corporate communications, public relations, social media, and legal to start) collaborating across various channels including the business’ social, web and email properties. The importance of strong crisis communication.

Examples 109

Examples Brands Sentiment Reputation 109

Sprout Social

JUNE 7, 2022

Particularly in recent years, platforms like Reddit and Twitter have become popular destinations for retail and institutional investors to discuss and analyze market trends.” Use this timeline to effectively collaborate with your social media team in the months leading up to listing day: 3 months to listing day. Hi, Times Square!

Strategy 113

Strategy How To Hashtag Team 113

Pixlee

SEPTEMBER 22, 2021

Social media platforms like Facebook, Twitter, and Instagram come with built-in tools to measure social content performance. Aim to understand your customer’s needs, habits, and sentiments to incorporate them in your social media strategies effectively. You can use social media data to improve the way you interact with your customers.

Data 52

Data Social Media UGC Sentiment 52

Pixlee

SEPTEMBER 22, 2021

Social media platforms like Facebook, Twitter, and Instagram come with built-in tools to measure social content performance. Aim to understand your customer’s needs, habits, and sentiments to incorporate them in your social media strategies effectively. You can use social media data to improve the way you interact with your customers.

Data 52

Data Social Media UGC Sentiment 52

Unmetric

JUNE 11, 2019

Using the tool’s hashtag tracker you can discover the most engaging hashtags used by your brand. In addition to that, the tool gives you real-time social insights on sentiment analysis and mention analysis. Reputology analyzes customer sentiment to help have a better approach to brand reviews. G2Crowd Rating: 4.5.

Analytics 125

Analytics Tools Social Media Curation 125

Keyhole.co

NOVEMBER 17, 2023

SoFi- Turning negative sentiment into positive advocacy SoFi is a fintech company that provides a range of personal finance services including student loan refinancing. Even though this sentiment wasn’t targeted at the company directly, SoFi saw the chance to create a new narrative and demystify these seemingly complex topics.

Examples 59

Examples Brands Sentiment Reputation 59

Sprout Social

FEBRUARY 13, 2019

As you and your team uncover inspiration for content, everyone can easily produce drafts and collaborate on post creation—or even take advantage of the moment and publish right away. Quickly sorting through a large data set based on keywords, hashtags and users unlocks targeted analysis without the need to set up brand new queries.

Authentication 101

Authentication Analysis Sentiment Tumblr 101

Hootsuite

JUNE 28, 2023

Even clicking a link in WhatsApp is dark social, and it’s the third most popular social media network in the world, ahead of Instagram, TikTok, Twitter, and Pinterest. Social listening finds these valuable customer data opportunities to improve your messaging, and brand champions to approach for potential collaborations.

HootSuite 120

HootSuite URL Analytics Forums 120

Keyhole.co

JANUARY 24, 2024

million YouTube: 136K Twitter: 3.8 Wendy’s marketing strategy has always adapted to current happenings and public sentiment, going all out in everything it does. And once it brought this trademark flavor of savagery to Twitter and other platforms, there was no turning back. million Facebook: 8.4

Engagement 52

Engagement Social Media Strategy Meme 52

Sprout Social

MARCH 17, 2020

Collaborative inbox tools like Message Completion , Tasks and Collision Detection. Use collaborative tools in the Smart Inbox to manage messages effectively. Using Approval workflows in Sprout helps your team collaborate on outgoing content in order to mitigate the risk of off-brand or tone deaf messaging.

Features 98

Features Brands Library Team 98

Buzzlogix

MAY 15, 2017

You can track keywords, hashtags , URLs, and much more. Keyhole helps you monitor your Twitter and Instagram accounts. You can look at keywords, hashtags, URLs, and usernames. Those networks and platforms include LinkedIn, Twitter, Facebook, Google+, Foursquare, and WordPress. Twitter Counter. TweetReach.

Social Media 40

Social Media Tools Klout HootSuite 40

Janet Fouts

FEBRUARY 4, 2012

Then, as news spread, people started producing graphics representing how they felt about it and this collaborative Pinboard was created by Beth Kanter allowing others to add “pins” to the board about the issue as well. Use these hashtags to show your support when you tweet. click to enlarge. takebackthepink.

Attensity 126

Attensity Social Media Policies Sentiment 126

Sprout Social

JULY 31, 2019

When first signing into Sprout, you’ll be prompted to connect a Twitter profile. Once you’ve done that, there are still quite a few social profiles you’ll have the option to connect, including Facebook, Instagram, LinkedIn and Pinterest, as well as Ad Accounts for Facebook, Instagram, LinkedIn and Twitter. has the best coffee!”

Team 82

Team Notification Report Metrics 82

Keyhole.co

MAY 2, 2024

Spotify has made an entire account on Twitter that listens and responds to users about their inquiries or concerns. To track these, you need to identify the right keywords and hashtags that customers use. It should be relevant to them and the brand itself, like the brand name, campaign-specific hashtags, or industry-specific terms.

LinkedIn 52

LinkedIn Tools Sentiment Analysis 52

agora pulse

SEPTEMBER 21, 2019

The brand noticed that its audience was shifting away from macro-influencers, and it identified micro-influencers among its existing followers and collaborated with them as advocates for the brand. Keep on top of key hashtags on Twitter and remain in touch with follower sentiment. Your ROI is unsatisfactory.

Influencer 116

Influencer Social Media ROI Social Media Management 116

agora pulse

SEPTEMBER 21, 2019

The brand noticed that its audience was shifting away from macro-influencers, and it identified micro-influencers among its existing followers and collaborated with them as advocates for the brand. Keep on top of key hashtags on Twitter and remain in touch with follower sentiment. Your ROI is unsatisfactory.

Influencer 116

Influencer Social Media ROI Social Media Management 116

Keyhole.co

DECEMBER 12, 2023

One such platform is Brand24, a popular social listening tool that can track your social media mentions, leverage sentiment analysis, and create reports. Find out when your audience is the most active, share reports, and collaborate with your team and clients on this end-to-end social media solution.

Sentiment 52

Sentiment HootSuite Price Analysis 52

ProBlogger

FEBRUARY 2, 2016

While the idea has existed for a long time, Twitter brought it to public attention by directly listing current trends on their homepage and profile pages. You can check global trends or look for country specific trends as per your needs as you search the hashtags. Include your brand name in the hashtag for the right impact.

Trends 37

Trends Reddit Hashtag Digg 37

Keyhole.co

OCTOBER 21, 2023

Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand. Sentiment analysis: Analyze the exchanges’ emotional undertones. Limited Platforms: As of 2022, Keyhole mainly focused on Twitter, Instagram, and Facebook.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Keyhole.co

DECEMBER 18, 2023

Some other features include: Hashtag analysis Competitor tracking Social media audits Social listening While these are some excellent features, Rival IQ has its downsides: The analytics are mostly limited to engagement metrics. Keyhole also monitors brand mentions , tracks competitors, and performs hashtag analytics.

Price 52

Price Hashtag Analysis Sentiment 52